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  • We are essentially using it as a scanner. The MFP software is installed on each desktop and we select the "scan to email" and dispatch it from the correct account. 


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    • We have had good luck with srfax.com. It's a email to fax/fax to email service.

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    • Nothing. We force ours users to use other means like mail, dropbox, etc...

      2200 per year for faxing seems exhuberant tho... I'm sure there are a lot cheaper solutions out there then that.

      We use the cheapest one, don't fax.

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    • JelleVT wrote:

      Nothing. We force ours users to use other means like mail, dropbox, etc...

      2200 per year for faxing seems exhuberant tho... I'm sure there are a lot cheaper solutions out there then that.

      We use the cheapest one, don't fax.

      I totally agree. If you can get away with it, make them use email or ftp or something. In our case though, a lot of our clients and vendors still "require" it. So we are stuck using it for them...
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    • At my former workplace we did both digital faxing and real faxing, reason for this was that many rural or countryside locations did not have reliable internet (or emails believe it or not) and digital fax solutions do not work with older fax machines.

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    • We work with a lot of plain sect (Amish/Mennonite) companies that we are lucky if they have fax machines.

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    • We use Faxlogic.com. I don't have prices for you, but we haven't had many problems. There's a few times we've had some faxes fail, and usually an email to their support and they make a change that allows the fax through. 

      Edit to add: We're also in construction. 

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    • We use http://www.metrofax.com but most of the eFax type services out there are inexpensive and pretty comparable. You can fax like a PDF printer, by sending to a certain email address, or with outlook plugin. 

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    • efax.com

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    • JelleVT wrote:

      Nothing. We force ours users to use other means like mail, dropbox, etc...

      2200 per year for faxing seems exhuberant tho... I'm sure there are a lot cheaper solutions out there then that.

      We use the cheapest one, don't fax.

      Nice in theory, though the government bid jobs only except faxes as a legal document (SURPRISE).
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    • We use Vonage Business Solutions (formerly Vocalocity) with Brother MFP's. All of my inbound faxes come to an email address. All of my outbound are sent to 1234567890@fax.vonage.com and deliver in a couple minutes. You can send to multiple recipients from Outlook. We use a shared email for all sends/receives.

      Monthly is $15 per line/mo. Unlimited pages, no busy signals. We have a local and a toll free and do about 4,000 pages per month for $30. We also have our VOIP through them. Super reliable and the price is right. 

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    • petegaughenbaugh wrote:

      We use Vonage Business Solutions (formerly Vocalocity) with Brother MFP's. All of my inbound faxes come to an email address. All of my outbound are sent to 1234567890@fax.vonage.com and deliver in a couple minutes. You can send to multiple recipients from Outlook.

      Monthly is $15 per line/mo. Unlimited pages, no busy signals. We have a local and a toll free and do about 4,000 pages per month for $30. We also have our VOIP through them. Super reliable and the price is right. 

      Ahh, very nice, I had forgotten our MFP's have this capability. I will look into this option.
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    • We are essentially using it as a scanner. The MFP software is installed on each desktop and we select the "scan to email" and dispatch it from the correct account. 


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    • We are using XmediusFax over four T38 Trunks.  We do much more than 2200 faxes though.  I love it since the routing is straight forward and easily changed.

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    • I don't fax.  Even the majority of my clients don't fax.  Email is paperless (unless you opt to print it) and saves money on long-distance phone bills.  (What's that about, anyway? - We all get free long distance on our cell phones, so why do we still have to pay for it on a land-line?!?)  

      I have told venders they won't get my business until they move into the 21st century and stop requiring fax instead of accepting email.  This is a high-tech industry (THE high-tech industry)!  If they are so out-dated that they won't use e-mail, they are not high-tech and I figure that their product isn't going to be either.

      We do have a few fax machines around here at the library, but they aren't used very much.

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    • I won't laugh - I just had to call and price an analog fax line yesterday.  #movingbackwards

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    • We use http://www.rapidfax.com/homepage/ which lets you send/receive faxes in your email. Our phone client also has a fax service built in so our direct lines can receive faxes that will get dropped in our inbox. I am in the trucking industry so we rely heavily on faxes to get documentation turned in from OTR drivers.

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    • We use a Fax-finder unit. It allows us to fax from our desktop by just attaching a document like an email and entering in the fax number, click send and BAM! We also use this box to take all incoming faxes and distribute them in various Outlook public folders, we have gone completely paperless with faxing, soon I will have my way and BIFF! No more faxes.

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    • Sounds like you have a decent cost effective solution. Doing it yourself with Windows Enterprise server, some Multitech modem cards... Well, the modem cards will cost your yearly fee alone.

      Think of it: rack mount modem banks... ARRRRRRGGGGHHHH!!!!  And the upgrade was from rack mount to 4 or 8 modem PCI cards (I forget if it was 4 PCI cards with 4 modems on each or if it was 4 cards with 8 modems each... Phone line wire nightmare to a server! Esp. getting it all to fit in the server cable guide.)

      We had all our inbound fax lines going to email from the Windows Enterprise server (Enterprise Server is required to support this many, like 24, modems) via Multitech modem banks and then the daily price changes faxes going out. I had to be careful not to use all 24 phone lines at once on the company T1 while faxing out. We had fax stations that would fax out only. This got rid of a bunch of expensive personal fax machines and phone lines. And this was 10+ years ago. Modern equilalant is Multitech FaxFinder offering.

      Yes, some places don't have email and depend on faxes for price changes, signed contracts, etc.  

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    • We use sFax... It's meh... But then again faxing itself is nothing exciting to write home about!

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    • A big fan of Equisys Zetafax. Haven't used it for a year or so but pretty robust as long as you have a decent modem.

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    • To answer the question of how we're doing it, we have a Windows 2012 server with the fax service installed.  One modem on the server that answers calls, plops the faxes into a shared folder that a secretary then gets an alert about and moves the fax to the proper recipients folder.  We can print to the shared fax printer, or there is also a physical fax machine people can use if they need it.

      It really is amazing that faxing still exists when scan to email should be the way to go now.  I wonder how many people send "faxes via email" to people that are "receiving faxes via email"?  :D

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    • NO FAXING.

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    • We use Metrofax/Efax.  As far as a fax machine...lol.  I'm not spending $50 a month for a POTS line just for faxing.

      We still use faxing because we do business with the government and you know how that goes.  

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    • RightFax or EasyFax or you could look services like MyFax.

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    • UFax it's part of the Company Genband great app and everything haven't had a single problem with them

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    • Our business still has to communicate with the outside world largely through faxes because it is the lowest common denominator for some small medical offices, and we use Esker Fax for Notes.  I know, we're stuck in the 90s.  (Cue Stuck In The 90's by Moxy Früvous)

      The product is based on their more powerful DeliveryWare platform, and I have to say that their support has been excellent.  The product has been pretty solid for us in recent years, too.

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    • Sorry can not answer ... line busy !

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    • We have been using http://www.ringcentral.com for the past couple of years and are very happy with the performance, reporting, and cost of this service. Our ERP system is configured to email or fax depending on our customers requirements.

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    • For $2199 a year, I'll receive all your faxes and email them to you :P

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    • Hmmm... no mention of the security aspect of a good old analog fax line.

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    • We use GFI faxmaker with a brooktrout SR140 software modem. I wouldn't recommend it unless incoming faxes aren't a huge concern as we routinely see around 30-45% failure. This also convinces our users not to rely on fax though, so kind of a win/win. 

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    • Yep still using faxes here too. We just use windows server with the fax role installed and a 4 port multitech modem card. Works fine for our needs. We send and receive about 2000 faxes a week.

      Many industries still rely on faxing, it is just the way it is. You want the business, you deal with it.

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    • Flydoc, Copiers via analogue modem

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    • Just an Fyi, certain companies require Faxing like Prudential with a blank cover sheet first

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    • We are using a Fuji Xerox MFD with a Fax module installed - FX ApeosPort IV C3375 to be exact

      To get users to fax from their workstations they "print" to the fax and it sends it off

      And with some configuration on the MFD it can also email all incoming faxes to a mailbox

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    • Canons new system will fax from over 30+ copiers to 1 copier with an Analogue line via a VPN Hub and Spoke Connection.

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    • We use Faxcore as so many outside facilities, smaller clinics, and other insurances will only accept faxes for certain types of records and healthcare related documents. Plus as others have stated, old habits die really hard...the medical industry being one.

      Would have liked it to be hosted to avoid others costs, but our IT manages it. They wanted full control of the PHI instead of securely letting a host do it and also our current dept inherited it from previous IT dept.

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    • pchaffeur wrote:

      Hmmm... no mention of the security aspect of a good old analog fax line.

      I guess in the past telephone lines were assumed secure as they are point to point via the telephone company switching network. Now a days that may not be as much of the case.
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    • BuckyIT wrote:

      pchaffeur wrote:

      Hmmm... no mention of the security aspect of a good old analog fax line.

      I guess in the past telephone lines were assumed secure as they are point to point via the telephone company switching network. Now a days that may not be as much of the case.

      No interest in interception of Analogue lines.

      At least not yet, it is harder to get a court order for analogue 

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    • Curtis3363 wrote:

      BuckyIT wrote:

      pchaffeur wrote:

      Hmmm... no mention of the security aspect of a good old analog fax line.

      I guess in the past telephone lines were assumed secure as they are point to point via the telephone company switching network. Now a days that may not be as much of the case.

      No interest in interception of Analogue lines.

      At least not yet, it is harder to get a court order for analogue 

      Okay not so much harder, just the equipment used lol for tapping is GONE!

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    • We use MyFax.com for a couple of our sites that only need one fax number, and it makes things easy to send and receive using Outlook (up to 5 recipients and up to 5 possible senders can be configured in MyFax's portal ).   That may prove too expensive for you, however.

      I like the FaxFinder idea mentioned by someone else in this thread, but if I remember right, you have to have special client software to send the faxes from each workstation (not as simple as just sending through Outlook).  The inbound faxes can still come in as e-mail attachments, but outbound are not as simple.

      Some of our sites take advantage of our Elastix PBX (using faxes via T.38) and send faxes from the web GUI and can receive faxes via e-mail.  We've been able to successfully connect to some printers with fax boards to the PBX using a Grandstream ATA to send and receive faxes, and that has worked very well also.

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    • Be fancy.

      Use a well manicured, feather quill and some good parchment.

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    • I'm using Outlook 2010/2013 to do all of my faxing. I have an email address and template to use for sending faxes through a virtual Fax I have with my sip trunk. Works great, and has been up 99.9% of the time compared to the old copper line I had. Plus I have all that paper and ink savings.

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    • We use our own fax server software and cloud offering for fax. 

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    • We use efax for everything fax related. Works amazingly.

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    • Same as one of the others, we've got a Xerox Workcenter that can send a fax directly from a print job or via the "traditional" table.  It's also setup to automatically email the incoming faxes to a dedicated mailbox as PDFs and fails-over to printing them out in hard-copy if it can't send the email.  The smaller Phasers can do much, if not all of the same functions with regards to faxing.

      EDIT: Also a construction industry thing, and the whole bidding via fax only seems to be a major thorn in our side

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    • We still have it running with Xerox MPS, sounds old school though..

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    • We use a faxboard in our Xerox MFPs connected to a direct outside line, then convert fax to email attachments to our receptionists as pdfs.

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    • Unreal isn't it? I have a construction company customer and they still fax the bids and other info. I had to go buy and install a fax machine because one of the idiot state engineers (yes, I know, redundant) insisted that the requirements called for one in his on site office and some electronic solutions would not be in compliance. My taxes at work!

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