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  • I worked with a municipality for a small Ohio town two years ago, as a contractor. They had a total of 1 IT person for all of City Hall, Public Safety (Fire/Police/Rescue), and Public Works that included Water & Sewer Departments as well as Maintenance.

    I don't know how the admin did it alone for so long before calling in help before they retired.

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  • We have 4 IT staff for 180 staff in 2 locations.  Could probably actually do it with 3 most of the year.

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  • What do you support other than users?  Do you have servers, network gear, etc?  Any other agency providing some portion of the support?

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  • I work for the county in Wisconsin.  We have one big city is 80,000 people, but of the county is mostly rural.

    County has 600 employees

    4 programmer/analysts

    1 full time helpdesk person 1 part time (trying to make him full)

    2 Network gurus

    1 director

    trying to hire part-time web person/helper

    Also use 2 contractors.

    The records department is also under IS and if no one is here in the morning or at night they can reset passwords and such, but not much more.

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  • IT Staff = 4

    450 employees spread over 4 campuses

    4 major facilities, each operates 24/7 (sheriff, dispatch, nursing home, jail)

    Population: 77k

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  • We have five guys in our group to manage 250+ employees.

    3 helpdesk individuals

    1 AS/400 Administrator

    1 GIS individual to handle mapping

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  • We have 2 guys in our group now...1 strictly linux Sys admin / software dev guy, and 1 helpdesk / everything else including windows / mac servers guy (me).

    ~350 employees / 250 stations spread over 3 buildings, plus a small team of 20 at a 4th building.

    40ish servers at a co-location managed by the 2 of us as well.

    50:1 ratio...how do you guys stay busy? :p

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  • 2 IT staff for County Government and we are contracted to the City where the County courthouse is located.  Around 150 users and 9 buildings.  My boss is IT director and I'm the assistant.  

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  • I'm in Illinois, we're a Park District which here, for all legal purposes, is it's own municipality separate from the city/village. 5 Full-time staff for 250 users across 6 hard network locations and 5 "soft sites", schools and other properties we don't own but VPN in from.

    Edit: Should throw in... serving a population of about 40,000

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  • I work for a county government, 125 users, 25 servers, 150 devices (pcs, tablets, smartphones).  We have a staff of 2.

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  • Thanks for the responses! I edited my original post with some additional info for comparison. We're planning on lightening our server room up with some virtualization & cloud-based services in the near future. We'll see what happens with our demand when we have less servers and more mobile services.

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  • We have 3 in our department: the director, sys admin, and helpdesk (me).  We have about 10 departments spread across approximately 15 locations.  We have about 150 users and about 50 mobile devices (laptops and tablets).We have about 15 servers with about half being virtual; the rest should be virtualized be the time our new building is put up (2 yrs).  Also, within that 2 years, a new fire station will be built across town which will house our new DR site.

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  • City population ~150k

    IT staff of about 40 FTE plus 2-3 people like me who are 1 man shops for a particular department. Essentially we are liaison to the main IT department. (almost an MSP relationship)

    I know just in my department I just took 7 servers and dropped it to 4physicals, with 5 VMs. I think the main IT has 60 or so VMs, but I don't know much about how many physical boxes they have.

    Every department has their own office around town and some have multiples (4 for me) so I'm sure we have 20 or more locations when it comes down to it. I see a new server go through purchasing at least once a month which is kind of insane.

    We have a couple thousand employees, Not sure on exact count though.

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  • I used to work at county govt. courthouse in PA.  We had over 2000 end users.  23 IT employees with over 50 servers and over 1200 PC's to support in three different locations, not including police dept and magistrates.

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  • How does everyone like the job?  Resources?  Pay?  Workload?  Benefits?

    There's a local position opened up for the county I live in, and I considered applying - but I'm worried that the salary/benefits don't match what I can get in the private sector.

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  • City of about 18k here. Approx 50 staff with some part time plus council. I am an army of one though I have a request in for a half time tier 1 position to help with the desktop load.

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  • CTorg wrote:

    How does everyone like the job?  Resources?  Pay?  Workload?  Benefits?

    There's a local position opened up for the county I live in, and I considered applying - but I'm worried that the salary/benefits don't match what I can get in the private sector.

    When I moved back to the area after being away for a number of years I targeted government jobs in my search because I wanted the better benefits and less pressure that would come from it. I have young kids and wanted to actually see my family not be working 60hrs+ a week. I could definitely make more in terms of salary private sector but I figure the tradeoff is the pressure and hours of work.
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  • Ryan8481 wrote:

    I work for a county government, 125 users, 25 servers, 150 devices (pcs, tablets, smartphones).  We have a staff of 2.

    I don't think I've ever heard of that many servers for that few users/devices unless it was a public facing web server farm

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  • I'm the part-time IT staff for a police department with 40 total users, yep I'm an ObamaCare 29'er!!!  Our city is an island with about 16,000+ residents.  The city government has 3 full-time IT staff who manage the phone system, email server and spam filters, and external web pages for us. 

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  • City (town) Gov't here. pop approx 17k
    200 users

    38 servers (at present)
    250 end appliances roughly
    7 campuses networked
    2 data centers, 4 remote servers

    Cover: Server, PC, LAN, WLAN, Financial, Water&Electric meter reads, Police, interface to County Sheriff, Cell phones and mobile, Town Council, websites, and other stuff I'm forgetting.

    have 1 support vendor
    2 IT Specialists (one dedicated to PD and the 'offsite' Datacenter)
    1 Programmer Analyst for Financial and Meter system
    1 SysAd (me) covers everything
    1 Dir IT

    additionally we have a 2 person GIS department.

    
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  • City Government Here population around 10k

    We have 197 users.  We take care of PCs, Servers, WLAN, LAN, Backups, Exchange, for all departments.  We also sometimes get volunteered out to some of the smaller towns around us that do not have IT at all.  We have around 200 computers and laptops, 20 servers, way to many printers, cellphones, mifis, phone system and other devices.  Plus we get called for anything that plugs in and some stuff that does not.

    Team of two right now.

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  • 3 People for 150 users to me is overkill. However, since you work for a government entity that is a little different. The amount of things I am sure you have access to and manage are greater than that of a typical small business.  From the size of your population though it seems like you are in good shape...

    1 SysAdmin / Helpdesk Guy

    1 Networking Guy

    1 Wise Manager

    Sounds like that could be a winning setup. 

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  • County Governement

    750+ Devices across 16 Domains (and 12 remote locations)

    600+ Users (includes EMS, LEOs, and P/T)

    1 Director/ Network Admin (F/T+)

    1 Technical Manager/DatabaseAdmin/Network Admin (F/T+)

    1 Network Engineer (F/T+)

    3 Network Administrators  (F/T+)

    1 Computer Support Technician (F/T)

    2 Computer Support Technician (P/T)

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  • City Government with almost exact numbers and setup as OP and we also have 3 in the IT Department. Only difference is we have a little over 250 users.

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  • I work for a special district California.  Just 2 IT people to support 125~ users in 5 offices in 4 different counties.

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  • I work for a County that also handles all the local municipalities (Police, City Halls, Villages) and we have five full time employees, a part timer, and our director. Very short staffed for our workload. All together we handle well over 1200 computers.

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  • Local Muny 26,000 residents

    2 full time (just hired the second in may)

    220 users

    7 locations (1 main PD/cityhall complex & 1 sub station 2 Firehouses 2 Parks & Rec 1 maint.)

    41 Servers

    250 desktop/laptops

    phone system/cell/ air cards

    alarms/video/cable TV

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  • 1 man IT shop, less than 10 servers, at one point we were expecting closer to 60 classroom pcs but have since scaled back to about 30. Staff have desktops (35) but some have laptops roughly 15 off top now. We have 5 ipads and will begin deploying iphones (7). Not much but not too little considering we still do things via the old workgroup way without an AD. Hopefully this year I'm launching AD and more enterprise friendly tools to help do more automation. I am also a bit upset at the request process as I get burned for other people not communicating properly yet when I ask for an email for any/all request no one seems to know how to hit the submit button until you escalate it to management.

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  • oh I forgot to mention I also do voip and video surveillance, security monitoring and cable tv support as well. Underpaid as hell lol but thankful to have a job.

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  • Local county government population ~40,000 County employees ~300    2 - members of the IT Department

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  • Our organization is a locally based arm of the court system (quasi judicial public entity). We have 25 users. We have two people (including me) that 'handle' it, but both of us have split job titles and responsibilities. Before I arrived, we used an outside consultant for anything that a restart wouldn't fix.

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  • City with 2 IT's for 150 folks. Population of about 14,000. We cover Police/Fire Departments, Library, Harbor Office, Public Works, Waste Water and Water Treatment plants, Parks and Rec, Finance Department, and the Animal Shelter. We support everything - servers, workstations, routers/switches, PLC's, wiring, printers, phones, website, etc.

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  • 2 - tech support

    2 - server guys

    2 - programers

    Which we all have some cross training. we support about 250 people but we do legislative audit for the whole state. It is a bit rough with having people at different schools and court houses around the state. I never know if the VPN's will work or if they will even have internet at a location. We do the gambit though, voip to data bases and everything beyond..

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  • We have a staff of 5 (Programmer, Server Admin, GIS, Desktop, etc.), supporting roughly 400 users.  The city size is around 24000.

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