One thing that's always rubbed me the wrong way about SLED focused websites is that all the nice things about the general retail site are gone and you're stuck clicking links to PDFs and Word DOCs. Those should be webpages just like the parts of the site aiming at other industries.
I've always started at the general retail portion of a vendor's website then looked at the SLED site once I found the solution I was looking for. The only reason I looked at the SLED page was because I keep hoping to find something useful there...there never is.
Never been one myself to look for solutions - I usually am looking for products. I've generally got a good idea what I want for a solution already by the time I've gone to a vendor's website. Especially in Gov't, unless you already have a relationship with the vendor you're probably not interested in solutions. You're double checking a consultant's recommendations or looking into a specific product because a colleague in another agency uses it.
Good luck with the overhaul!