We are having a lot of trouble connecting our new PB SendPro C to their servers. I have changed as many settings as I can on the firewall using both their instructions and lots of searching and testing myself. Has anyone been successful? They claim that the new federal regulations have made the connection harder and using a PA firewall has been particularly hard for them to connect.
I am not a trained network professional but can follow instructions well if anyone has any suggestions for me to try. Is there a way to just let that IP address have full access?
The connection via an Android hotspot does work (not apple) so I know if is possible for this to work.
Any suggestions or assistance is greatly appreciated. Thanks,