2 Replies

  • We are having the same issue. We have techs in different offices working on the same ticket because the dashboard doesn't refresh itself. Didn't have this problem on premise. Very annoying and time consuming.

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  • Desperado1 wrote:

    If you press the refresh button on the screenshot below, it will refresh the ticket list and the headings of these tickets but not the ticket itself.
    • To which screenshot do you refer?

    I couldn't find your screenshot.

    Desperado1 wrote:

    Is there a way to fix this so it auto-updates?

    As little as I know, such a feature is not (yet) implemented.

    There already exists at least one feature request to get auto-refresh implemented. Please consider voting up and commenting this feature request. Spiceworks uses ranking AND comments of existing feature requests to determine priority of implementation. I fear that this feature has been requested more frequently in blog comments than voted up in feature requests. While this made sense during past beta phase due to corresponding commitment of Spiceworks development for the beta phase, this did not result in a corresponding vote up after the past beta phase elapsed.

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