Home
Join

3 Replies

  • It sounds like SIP ALG might be enabled and/or some ports need to be opened up at the remote user's location. 

    Was this post helpful? thumb_up thumb_down
  • El Diablo (great handle!),

    Double-checked with ISP and settings, they were changed to the appropriate settings.

    What is strange to me is that he can ring to us and if we ring him back within 1 minute, it works fine. However, if it's longer than a minute, it just kicks to his voicemail.

    Side note, I am not the one working on this. We have a tech involved but he has been working on it for several days to no avail so I am trying to coordinate some assistance as he refuses to seek help... for whatever reason.

    Was this post helpful? thumb_up thumb_down
  • The rep for Allworx tried the things you mentioned earlier with our Internet provider on the phone and it didnt work.  Not sure what to do from here.  Thanks for the advise!

    Was this post helpful? thumb_up thumb_down

Read these next...

  • Snap! Reporting phishing in Teams, State of IT, Arc A770 graphics card, Optimus

    Snap! Reporting phishing in Teams, State of IT, Arc A770 graphics card, Optimus

    Spiceworks Originals

    Your daily dose of tech news, in brief. How is it already Monday? Actually, how is it already October 2022? It felt like SpiceWorld was just starting, and already it's over (for this year). But don't worry, the fun continues as this month is Cybers...

  • Can you run a print server on windows 10

    Can you run a print server on windows 10

    Windows

    I have many clients with no servers.  Looking for the best way to manage printers.If I share the printer then that machine that shares the printer needs to be online to print correct?   Having to always download the print driver and lookup the printers IP...

  • Lost of VDI rights on Windows 10 Enterprise E3

    Lost of VDI rights on Windows 10 Enterprise E3

    Software

    I am migration from standalone Windows 10 Enterprise E3 online subscription to Microsoft 365 E3 online subscription. However, I am seeing this in the terms.https://www.microsoft.com/licensing/terms/productoffering/Microsoft365/MOSADoes this mean I am losi...

  • Spark! Pro Series - 3rd October 2022

    Spark! Pro Series - 3rd October 2022

    Spiceworks Originals

    Welcome to Monday. I am currently sat at home in isolation, with my wife and I having succumbed to the dreaded Covid-19 after managing to avoid it for the last two and a half years! Still, it gives me the chance to indulge my fancy in yet another Spark! t...

  • What security best practices would you suggest?

    What security best practices would you suggest?

    Spiceworks

    It's Cybersecurity Awareness month, which if people took seriously, would likely be a great boon to all of ITkind. :)  The National Cybersecurity Alliance suggests some specific things that people can do to increase cybersecurity: Enabling multi-facto...