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  • I have used many elitebooks like the models menitoned, I've never come across this specific issue. Perhaps there is a chance if they were ordered at the same time you got a bad batch?  It seems too coincidental that they all would have the same key break. My first suggestion would be to update the BIOS and run any HP recommended updates on them if you have not, and then go from there. HP has a disgnostic tool that is great for it, but I can't recall the name of the tool.

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  • yesterday, i was trying to see how to replace the keyboard and while dismantling the Laptop, i realized you have to completely remove the entire board in order to replace the keyboard. throughout this whole process i disconnected the keyboard and reconnected it when putting it back together. Once i tried using the same keys that were not working before they began working again. I had ran a BIOS update before with no success, but it Seems to me unplugging and replugging the keyboard from the board might have fixed it. cannot say with 100 percent certainty as soon as it happens to another one (which im sure will be soon) i will test this again and post if it poroduced the same results.

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  • The keyboard appear to be a piece of hit.

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