MSP Expo is the premier annual conference and networking summit for MSPs, channel executives, partners, and solutions providers. This year’s event took place from June 21-24 in Fort Lauderdale, Florida.
Devolutions was a “Silver Sponsor” of the MSP Expo 2022, and our team was headed by Maurice Cote, our VP of Business Solutions. I recently met with Maurice to learn about his experiences at the summit. Here is a recap of our discussion (my questions are in bold followed by Maurice’s responses).
Generally, what was your impression of MSP Expo?
I am happy to say that my impression was, and remains, very positive. Attending MSP Expo was a new experience for us, because in a sense it was four shows co-located together. As a result, there were many attendees and exhibitors from outside our traditional target market, such as those in the telecommunications and VoIP space, as well as vendors that provide marketing and revenue generation consulting to MSPs.
It was interesting to connect with this diverse audience, and get a deeper understanding of what is happening on the MSP landscape. The more we know, the better we can develop and refine our products and services to meet the needs of MSPs.
Can you speak a little bit about these needs? What challenges are MSPs facing?
What our team clearly identified — and this was verified multiple times throughout the four days of the expo — was that the significant majority of MSPs do not have a mature security profile in place.
What do I mean by mature? I mean that many MSPs still believe that when connecting to remote machines, it is fine to use a password manager and nothing else. If this was 2016, then this view would have some merit. But this is 2022, and things have changed for the worse. Bad actors are smarter, faster, and seemingly have unlimited resources. Just relying a password manager is not enough.
And as you might expect, our team spent most of our time educating MSPs, and helping them understand that the status quo is not a viable option anymore. Either they proactively strengthen their security profile, or else they run the risk of being forced to do this because of a breach or leak. Obviously, being proactive is much simpler, easier, and less expensive.
Read the full article here: https://blog.devolutions.net/2022/07/recap-of-msp-expo-with-devolutions-vp-of-business-solutions-mau...