I will say it up front, booklet making is one of those functions that we get really frustrated customers contacting us about. What should be a simple task, often degrades to a hair pulling, Holmes worth mystery. We recently went through this with a client and the answer turned out to be a very simple thing. People who follow my posts know I am a pretty strong proponent of the HP Universal Printer Driver. HOWEVER, if you are making booklets, my best advice is that you install the device specific driver set for printers equipped with a booklet maker. Failure to do so, will almost guarantee that you will not be able to get finished product that looks the way you want.