3 Replies

  • Check the event viewer and the application installation directory for errors which might point you in the right direction.

    Was this post helpful? thumb_up thumb_down
  • Thank you, will do.

    Was this post helpful? thumb_up thumb_down
  • HI Again

    My  event viewer tells me the following. Can someone help please:

    Log Name:     Application

    Source:       Application Error

    Date:         28/04/2022 14:00:59

    Event ID:     1000

    Task Category: (100)

    Level:         Error

    Keywords:     Classic

    User:         N/A

    Computer:     JOHN2021.JMH.LOCAL


    Faulting application name: approach.exe, version: 9.8.902.406, time stamp: 0x4988cb6b

    Faulting module name: LTSQRY01.dll, version: 9.8.902.406, time stamp: 0x4988cae5

    Exception code: 0xc000041d

    Fault offset: 0x0002dfc6

    Faulting process id: 0x548

    Faulting application start time: 0x01d85affefee083b

    Faulting application path: C:\lotus\approach\approach.exe

    Faulting module path: C:\lotus\approach\LTSQRY01.dll

    Report Id: e1e3e921-71f7-46a3-ab24-494c3067af86

    Faulting package full name:

    Faulting package-relative application ID:

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


        <Provider Name="Application Error" />

        <EventID Qualifiers="0">1000</EventID>






        <TimeCreated SystemTime="2022-04-28T13:00:59.5867580Z" />


        <Correlation />

        <Execution ProcessID="0" ThreadID="0" />



        <Security />






    Was this post helpful? thumb_up thumb_down

Read these next...

  • Snap! Win 8.1, hybrid IT models, robo-fish, Jovian Vortex Hunters, & more

    Snap! Win 8.1, hybrid IT models, robo-fish, Jovian Vortex Hunters, & more

    Spiceworks Originals

    Your daily dose of tech news, in brief. Welcome to Friday! It has been a big week here as we launched Spiceworks News & Insights a few days ago. Do you know who else had their sights set high? Kenneth Arnold. On June 24, 1947, civilian pilot Ken...

  • Chrome is a memory hog?

    Chrome is a memory hog?


    I have a win 10 pro machine with 21H2.Running chrome  102.0.5005.115.  I will open a bunch of tabs during the day (right now, 49).  And including other things that are running, there's 80% of the 12GB of RAM in the box.I've noticed that when I go into ...

  • When you are just starting out

    When you are just starting out

    IT & Tech Careers

    HI Spiceworld,I was reading some discussions around the community and I see that here it’s like we’re all part of a family, so I venture to open this discussion, hoping that you can help me/understand me or at least bring your experiences. I am a c...

  • Spark! Pro Series - June 24th 2022

    Spark! Pro Series - June 24th 2022

    Water Cooler

    Compulsion: 1: a very strong urge to do something He felt a compulsion to say something. 2: a force that makes someone do something She was acting under compulsion. 3: an act or the state of forcing an action They ...

  • Sublets and the Network

    Sublets and the Network


    I have a situation where one of the offices is looking to sublet for 1 day a week. They want one port to put their firewall/router on and drive their network from there. My first notion is to say no and require them to pull in their own connection. I want...