3 Replies

  • TechDude101 wrote:

    Good day, Can someone tell me when will there be a fix for windows 11 to scan to folder as this doesn't work on Ricoh mc2000 series scanning to folder on windows 11 machines none work only win 10 should i upgrade the printer firmware.

    With regards to a fix, your best bet is to check with Richo.  If you have support, open a trouble ticket with them and see what they have to say.  In the meantime, try some small changes to see if you can isolate the issue (e.g. temporarily turn off Windows firewall; check the specs on your printer to see if it supports Windows 11)  

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  • Thanks,

    I thought as much ok no loophole here ill attempt this. 

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  • It's old, it probably doesn't support SMB 3.0 which windows has disabled for the severe security issues running the older service protocol presents.
    "For other products not listed in the above table, only SMB v1.0 is supported. For these products, please use the suggested alternatives from this document."

    I don't see that printer listed with firmware available to fix the problem. 

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