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  • Sounds like the program may need to be cleanly uninstalled and reinstalled. If you log out and it's supposed to close but leaves orphan processes, maybe starting over will take care of it.

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  • Mike4003 wrote:

    Sounds like the program may need to be cleanly uninstalled and reinstalled. If you log out and it's supposed to close but leaves orphan processes, maybe starting over will take care of it.

    Mike4003​ Thanks for that idea, let me give some more info, This program runs kinda weird, because it runs on the local computer but the .exe file lives on the server so there really isn't an uninstall process from the local machine and since it's not doing it on all workstations I don't think an uninstall from the server would help.  After I logout it should take me back to the login screen, so logout dosen't close the program it just logs my user out of it.

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  • Tug658 wrote:

    Mike4003 wrote:

    Sounds like the program may need to be cleanly uninstalled and reinstalled. If you log out and it's supposed to close but leaves orphan processes, maybe starting over will take care of it.

    Mike4003​ Thanks for that idea, let me give some more info, This program runs kinda weird, because it runs on the local computer but the .exe file lives on the server so there really isn't an uninstall process from the local machine and since it's not doing it on all workstations I don't think an uninstall from the server would help.  After I logout it should take me back to the login screen, so logout dosen't close the program it just logs my user out of it.

    I'm no programmer, but even with the .exe file launching remotely, there has to be some local resources copied/installed to the local machine. What does Task Manager show? With the app logged in and not? And compared to a system that's not having an issue?

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  • Have you tried this? Use Cascade.

    https://www.howtogeek.com/howto/windows/bring-misplaced-off-screen-windows-back-to-your-desktop-keyb...

    A programmer told me, when they code it correctly. The window should remember its last location when you quit and re-open the next time.

    Spice (2) flagReport
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  • Try

    1. going to the task manager
    2. finding the program
    3. right click
    4. choose "Maximize"

    This isn't a permanent fix, but it usually will open it. A reboot will also often fix this issue.

    Spice (1) flagReport
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  • spicehead-jb9a5 wrote:

    Have you tried this? Use Cascade.

    https://www.howtogeek.com/howto/windows/bring-misplaced-off-screen-windows-back-to-your-desktop-keyb...

    A programmer told me, when they code it correctly. The window should remember its last location when you quit and re-open the next time.

    spicehead-jb9a5​ Thanks for the idea, Tried it and it didn't work.  

    Spice (1) flagReport
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  • SpicedXFCE wrote:

    Try

    1. going to the task manager
    2. finding the program
    3. right click
    4. choose "Maximize"

    This isn't a permanent fix, but it usually will open it. A reboot will also often fix this issue.

    SpicedXFCE​ Thanks for this idea, tried and it still doesn't open.  A reboot does solve the problem but never permanently, all it does is close the program so I can reopen it.

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  • Not a long-term fix.

    But you could create a .bat file for the desktop with:

    "@echo off
    taskkill /F /im <program>.exe
    start <program>.exe"

    To force close & reopen the program

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  • Some programs have .ini files saved locally or registry entries.  You may need to dig but you might find coordinates listed for x and y and it could be located off screen.  If you see these settings try changing the values to 1 and 1 or 2 and 2 .  You may find that by doing this it will fix the window location.

    Alternatively if all files are. On the server, try backing up an old . Ini file you may see and delete it.

    It should generate a clean .ini file and might reset windows locations.

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  • Mad-SpiceHead wrote:

    Some programs have .ini files saved locally or registry entries.  You may need to dig but you might find coordinates listed for x and y and it could be located off screen.  If you see these settings try changing the values to 1 and 1 or 2 and 2 .  You may find that by doing this it will fix the window location.

    Alternatively if all files are. On the server, try backing up an old . Ini file you may see and delete it.

    It should generate a clean .ini file and might reset windows locations.

    This definitely seems possible, I know this software has a ton of .ini files so I will reach out to their support and see what they say with this.  Thank you

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