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  • The biggest issue we've had over the years with 365 is the whole "where to share" problem... it would seem that a lot of their apps overlap in functionality so users get confused (as do IT pros) when figuring out where the hell we should be sharing information or documents within 365.

    Here is how we use it:

    • SharePoint for the main intranet with department pages for stuff like calendars for time off, quick news for the department, pictures, and some documents (depending on department)
    • Delve as a company directory (works freaking nice if your AD is clean and up to date)
    • Teams for projects. We're doing a massive server room project right now and everybody on that project is part of the team site so we can keep our work and thoughts in one place.

    I've also seen companies skip SharePoint altogether and just literally use Teams for each department instead.

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  • We are using Teams for the health and safety group nationally. Means files are not linked to an individual, we had a couple of instances where someone shared files and then left so we removed them and their files. Also means conversations are nicely recorded for any new staff

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  • It is basically and aggregator of your Office 365 apps. You can chat, use Microsoft SharePoint Server 2016, schedule meetings, share documents, access your onedrive, show desktops.
    It is a very versatile tool.

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  • Organizations I have worked with use Teams for a number of things...the biggest being:

    • Projects: Easy to have everything together with files, notes, quick chats and calls in one place.
    • Dept Communication: This works for certain Depts, but several orgs have rolled out Teams as an alternative to email for quick messaging and file share capabilities. 
    • Instant Messenger: Some orgs that have been using other 'Instant Messenger' apps have moved to Teams for that functionality and blocked existing apps.  With the retention policies of Teams, it has worked out well for some folks in that they can now fully capture all communication (due to some industries/channels regulations on keeping all communication).

    It is definitely an evolving product, there are some areas that need improvement, but overall, folks I have talked to have been pleased with Teams progress the past year or two.

    Let me know if this helps and thanks!

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  • This seems to be a good start to MS Teams: https://docs.microsoft.com/en-us/microsoftteams/enduser-training. You can find there some practical tips and tricks too. 

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