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  • Yeah, but it's an HP so no big loss.  :P

    Spice (71) flagReport
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  • That's either passive-aggressive packing, or incompetence.

    Passive-Aggressive examples include, but are not limited to:

     - "I hate this printer, it never works, this is the third time I've shipped it back. I'll make SURE it's broken this time!"

    - "I'm a remote user, I got laid-off, and they want ME to ship back the company equipment? Ok, I'll 'ship' it back...."

    - "I can't believe they won't fix this printer on-site! They expect ME to send it back for repair/refund. Like, actually lift it up and put it in a box! Where am I going to find a box?!"

    Spice (36) flagReport
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  • A few dabs of glue here and there and it will be as good as new.

    Spice (12) flagReport
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  • Is that the new OOB experience?

    Spice (18) flagReport
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  • When you're short on packing peanuts.....


    Spice (56) flagReport
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  • JB Weld and it's good as new

    Spice (17) flagReport
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  • JB weld is the bomb....

    Spice (6) flagReport
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  • What, no "unboxing" video?

    Spice (21) flagReport
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  • At least it is not in the shape of an ass like you would normally see.

    Spice (11) flagReport
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  • i see that USPS made a delivery....

    Spice (13) flagReport
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  • I had this exact problem when shipping a printer to one of our other locations. 

    Spice (1) flagReport
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  • oops...

    Spice (1) flagReport
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  • Here is the proper packing procedure:


    Spice (32) flagReport
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  • The Repairatrooper wrote:

    no words needed except SW does not let you post without.

    Did it come with a warranty?

    Spice (6) flagReport
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  • Dataless wrote:

    Yeah, but it's an HP so no big loss.  :P

    OH SNAP!!Dataless 

    Spice (14) flagReport
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  • damn

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  • Matt338 wrote:

    JB Weld and it's good as new

    Bah! You can't use JB Weld on that! It's not transparent! Packing tape, on the other hand... ;)

    Spice (9) flagReport
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  • Hey, why you bashing HP. This is all UPS handling here, so take a chill pill.

    Spice (2) flagReport
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  • Extra optional parts, not needed.

    Spice (2) flagReport
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  • If only Domino’s filled in all the potholes...


    Spice (20) flagReport
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  • I would think that when the glass broke the person that had the box at the time would have heard it.  If it was the shipper then they probably didn't care any way.

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  • this printer definitely failed the 'deceleration' test

    Spice (9) flagReport
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  • That looks like classic UPS handling. We received a box from them that had the bottom busted out that they had then ran clear tap around with small gaps. I kinda looked at the person who signed for it like 'Wahhhttt?' I think I have a pic somewhere....

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  • Ahh found it.


    Spice (40) flagReport
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  • Justin1250 wrote:

    When you're short on packing peanuts.....

    I work in the airline industry and a few years back we had a guy ship an old HP desktop in for repairs, he didn't have any bubble wrap so he used the little pillows you get on the airplanes.

    Spice (11) flagReport
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  • Spice (9) flagReport
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  • Spice (4) flagReport
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  • Bob_13 wrote:

    'Tis just a flesh wound, indeed!




    Spice (6) flagReport
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  • eomalley wrote:

    Dataless wrote:

    Yeah, but it's an HP so no big loss.  :P

    OH SNAP!!Dataless 

    I wouldn't be me if I didn't pick on HP.

    Spice (2) flagReport
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  • If all else fails...... Use DUCT TAPE. 
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  • I ordered a Cisco 48 port switch off ebay a few years back (So no Pic I'm afraid). They sent it to me 28 days later (Delivery time said two weeks tops), and the switch literally had a single layer of cardboard wrapped round it exposing the sides to the elements and any outside objects. 

    Spice (4) flagReport
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  • Just install the new firmware and it'll be right as rain!

    Spice (6) flagReport
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  • This is priceless! sorry for your loss bro, can't say i'm surprised, shipping firms are a piece of poo these days!

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  • I can sympathise, someone didn't value the monitors they were sending back to us from another office very highly.

    'Tis but a scratch! No idea how they thought this was adequate.

    To be fair, these old NEC monitors are like tanks and they both worked fine. Shame we have no use for them as everyone must have widescreens now. I prefer the 4:3 as a second monitor myself, it's what I'm using right now as I write this.

    Spice (6) flagReport
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  • Surely you all know by now, if you mark something as Fragile or Do Not Bend, it gets kicks all over the place of bent to get through the mailbox by the couriers..

    Spice (5) flagReport
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  • Ruth3546 wrote:

    Ahh found it.

    Wow. I would complain to the courier, you should be compensated for that. 

    And then you might be able to go and buy a better brand too ;)

    Spice (1) flagReport
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  • Did you try turning it off and on again? :-)

    Spice (10) flagReport
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  • What is it with hp goods getting shipped?


    Spice (9) flagReport
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  • chivo243 wrote:

    What is it with hp goods getting shipped?

    Thats brand new out of the box.

    Spice (6) flagReport
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  • It was a replacement for a keyboard that looked better than that... 

    deanmoncaster wrote:

    chivo243 wrote:

    What is it with hp goods getting shipped?

    Thats brand new out of the box.

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  • Remove the glass shards and see if anyone notices.

    Spice (2) flagReport
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  • just to be clear, this was some Ebay seller, HP is only the innocent victim here, besides, if you ever saw the way HP packs small parts, damage rarely occurs. I am certain HP logistics finds the largest box they can regardless of the size of the item being shipped.

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  • The Repairatrooper wrote:

    just to be clear, this was some Ebay seller, HP is only the innocent victim here, besides, if you ever saw the way HP packs small parts, damage rarely occurs. I am certain HP logistics finds the largest box they can regardless of the size of the item being shipped.

    Then it takes an hour or two to get all the shipping tape, cardboard spacers, and foam pads out of the printer.  If you're smart, you begin the HP software setup process before you even start unpacking, that way you don't have to stare at the godawful installer any longer than necessary since it won't be done even if you take your time unboxing.

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  • Spice (17) flagReport
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  • Ah glad to see the shipping department from my old company found work again  after the place closed down. (F*** up a steel ball with a rubber mallet that lot)

    Spice (4) flagReport
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  • Spice (3) flagReport
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  • Have you tried turning it off and on again?

    Spice (4) flagReport
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  • ckcoder wrote:

    The Repairatrooper wrote:

    just to be clear, this was some Ebay seller, HP is only the innocent victim here, besides, if you ever saw the way HP packs small parts, damage rarely occurs. I am certain HP logistics finds the largest box they can regardless of the size of the item being shipped.

    Then it takes an hour or two to get all the shipping tape, cardboard spacers, and foam pads out of the printer.  If you're smart, you begin the HP software setup process before you even start unpacking, that way you don't have to stare at the godawful installer any longer than necessary since it won't be done even if you take your time unboxing.

    I asked this elsewhere this week, who the hell uses an HP installer? 

    Spice (7) flagReport
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  • Ruth3546 wrote:

    Ahh found it.

    Sorry, but that tape looks like it was applied by the SENDER, who used a box that was too small for the product being shipped.  Shame on UPS for accepting something so shoddily packaged.

    Spice (3) flagReport
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  • At a prior job I learned that you can use deflated volleyballs for packing material.  I didn't, but someone shipped a laptop to us and inside the box was a bunch of deflated volleyballs.  

    Yeah, it was a sports related company too.  

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