Home
Join

97 Replies

  • I’ve been fortunate enough (in the post-bag phone era) to have had companies pay my mobile bill. Only one employer paid for the actual phones (a dot com that eventually imploded due to cash hemorrhage syndrome).


    My argument all the long has been: if you want me to be available after hours, you pay the freight.

    The last few places set a limit of up to $75 per month reimbursement, depending on job function and manager approval.

    In the US, StraightTalk and other mobile virtual network operators (MVNOs) do a fine job on the signal coverage front at a month to month cost of $45 or less, with a ~10% discount for paying a year at a time.

    I still use a tier-1 mobile carrier due to occasional international travel. My wife and daughters have been using StraightTalk for 4+ years and haven’t had any issues.

    Spice (3) flagReport
    Was this post helpful? thumb_up thumb_down
  • I’m grandfathered in from an old company after mergers and what not. I’m now the only employee in our small msp that has a work provided phone. Everyone else gets reimbursed for their phones.

    Spice (2) flagReport
    Was this post helpful? thumb_up thumb_down
  • We have the option of either a work-provided cell phone and paying for our personal use, or having a personal phone and being reimbursed a flat monthly amount for a portion of it.

    Spice (4) flagReport
    Was this post helpful? thumb_up thumb_down
  • I'm not expected to do any work after-hours.  However, I often choose to.  I also use my personal laptop because it's more convenient walking around the house than remembering to grab my work laptop, UNLESS I need to VPN back into the office.  Otherwise, most everything else is cloud.

    But it's also a way to broadcast emergencies and urgent alerts.  My colleague was in Vegas during the shooting.  My boss had to contact her former supervisor (she transferred within the district to come work on our team) to get her cellphone number.  After she got back, we all exchanged numbers.

    While I was on vacation this week, I did get very selective about which work e-mails I responded to.  Again, my choice, not a requirement of the job.  Both my partner and I yell at each other and get yelled at by our boss to stay off of work when we're not at work.  It doesn't work :)

    Spice (6) flagReport
    Was this post helpful? thumb_up thumb_down
  • Yes they do... I run around with two phones in my pocket

    Spice (17) flagReport
    Was this post helpful? thumb_up thumb_down
  • There was only one special snowflake that received reimbursement for his phone and fortunately he finally got fired. Everyone else in the company that truly needs a phone is issued a phone on the company dime.

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • A: My company gives you the option of having a company phone and they pay the bill ( Big cost and don’t think they should )

    B: they allow you to relinquish your phone over to the company plan and then not have a cost and is then owned by company and they pay the bill as well ( waste of money for the company, but the employee benefits.... )

    and then option C: is you can use your own device and just be enrolled into Airwatch MDM for work email, and then if you should leave the company it can be wiped remotely with zero interaction or disruption to there personal phone features but are not reimbursed by the company at all ! ( wish the company just had people do it this way and give a $50 monthly reimbursement to users into there check )

    I am the MDM Admin and see such a huge waste of resources and users take advantage of cellphones cost and not having to pay for there own bill/devices and just absorbed by IT instead.

    We had a lady start this week, we had setup a phone for her with a new phone # issued and then find out her phone# was on her old company’s bill and then we had to issue a new device since she used a different carrier and then transferred to our company and now she isn’t paying a dime again... just can’t see that being beneficial to the company providing this option!

    Was this post helpful? thumb_up thumb_down
  • We pay part of the employees' cell phone bills, but only for managers and other management identified employees.

    Didn't we just have this question/poll crop up a month or so ago?

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • No. But I'm not expected to use it unless I'm on call and being paid a stipend for my time anyway.

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • I had options, I could have a company cell phone, or they would pay a portion of my cell phone bill. Since I receive emails from 3 different mailboxes on-top of text alerts I opted for a company cell phone. But I am not required to carry it with me all after hours. Plus it kept it easy to separate my business and personal phones, and not worry about mixing the two together. 

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • I own the company, my boss is awesome and he pays for my phone.

    Spice (33) flagReport
    Was this post helpful? thumb_up thumb_down
  • My company has never paid for employee cellphone usage. As such, I don't have my email on my phone, I don't care that I pay for unlimited data/talk/text. The phone and the plan are one hundred percent owned and paid for by me, if my company wants to have an opinion, they can pay for that.

    As for two phones or "company can see everything I do", where I fall really depends on how invasive their MDM solution is. If you can pull pictures, location data, etc., I don't want it on my device, if you can see limited data, I could be convinced.

    Spice (3) flagReport
    Was this post helpful? thumb_up thumb_down
  • For those who require one (or if you're just "connected"), you can get a phone or the $35/mo equivalent as a stipend.

    But no organization can "require" you to use your personal phone for business. The logic test for this would be "What if you did not have a personal phone?" Obviously, they could not "require" you to use something you don't have.

    An employer can set reasonable expectations on employees as conditions of the job. I can have an expectation that you will have reliable transportation so that you can fulfill your requirement to show up. I can require you to have professional clothing and not rags. I can require you to use appropriate hygiene. I can require you to be able to climb ladders and stairs and carry equipment without assistance.

    But I cannot require you to have a personal phone that I will use for business purposes. If being reachable for an on-call period is part of your job, I can require you to be reachable, however. That's not the same thing.

    Spice (3) flagReport
    Was this post helpful? thumb_up thumb_down
  • Mike400 wrote:

    We pay part of the employees' cell phone bills, but only for managers and other management identified employees.

    Didn't we just have this question/poll crop up a month or so ago?

    You mean this one?

    Spice (3) flagReport
    Was this post helpful? thumb_up thumb_down
  • I can have one if I want, but I like controlling my things. I just ask for reimbursement.

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • The college I work for gave me the option of reimbursement or they provide a phone.

    Chose the reimbursement option so I would not have to carry around 2 phones. Plus having the option to upgrade my personal phone is nice.

    I'm not on call so it matters less about having work contact me on my personal phone.

    Plus I use Cisco Jabber so I make most of my calls through the app.

    Was this post helpful? thumb_up thumb_down
  • Yes, we get a phone and I wouldn't have it any other way...
    If the company would not issue the phone, I would not use personal phone for work related calls, simple as that - if they want to talk with me while out of office, then it's their dutty to supply the hardware and number.

    Spice (3) flagReport
    Was this post helpful? thumb_up thumb_down
  • Yes, and I can use it for both work and personal, but in return the boss wants me to answer if he rings me (24x7).

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • Yes, we have a number of options.

    1. We supply a phone and sim plan if needed.

    2. People can use their own phone and get a monthly re-imbursement capped at $80 per month.

    3. Sim card only.

    I was using the company phone for a few months, but didn't like having 2 phones and hated the iPhone even more.  So I have a dual sim phone, so I put the sim in my phone and gave the rotten iPhone back.

    Spice (2) flagReport
    Was this post helpful? thumb_up thumb_down
  • Yep I have been issued phones and laptops in most of my roles

    but opted to BYO device because I hated having 2 phones

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • We give employees the option of getting a cell phone through us or using their own phone. If they choose to use their own phone, they are given a stipend each month to help cover part of their bill.

    Was this post helpful? thumb_up thumb_down
  • Neko- wrote:

    Yes they do... I run around with two phones in my pocket

    This ^

    Spice (2) flagReport
    Was this post helpful? thumb_up thumb_down
  • The vast majority of our employees, those that will either need to be available when not in the office or are actually out of the office for work are issued company cell phones. The ones (3 out of 34 employees) that are tied to their desks from 8-5, M-F are not issued cell phones nor expected to perform any tasks after hours. Everyone with a cell phone knows that, if necessary, they may be called and harassed after hours and we sincerely hope they answer!

     @SteveFL - What type of job do you have that you use your cell phone for business work? Is it because wearing a headset is simply easier than using a desk phone and since you're in I.T. it is entirely possible, if not probable you will simply not be at your desk? (those are my reasons - whenever someone calls I'm not at my desk - just happens that way)

    You could look at your cell phone usage like car usage as to why people get reimbursed for mileage. The more you use your phone the more likely your battery will need to be replaced, the more wear and tear that happens on your phone and makes it get replaced possibly twice as often! (Probably not - but it's a justification of sorts)

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • My current company doesn't supply a phone or pay anything for using my personal line.  But I don't get many calls either.  I think I have one or two in the last six months.

    At a previous employer, I paid for my own cellphone and they called me multiple times a week.  Finally, I told my boss that I was tired of paying for the privilege of being on call and that I wanted the company to pay for the phone if I was going to get work calls.  His response was that I didn't need a cellphone.  Later that week I cancelled the line since I wasn't using it for personal use either.  Three days later, I had a company paid phone.

    Spice (4) flagReport
    Was this post helpful? thumb_up thumb_down
  • I wanted to add this to the discussion.  It also depends on what line of business you're in and what the expectations are in your role. 

    In my previous role we had 300+ lines with Verizon.  Everyone is replaceable (sadly) and we worked with customers in their homes.  When one employee transitioned or resigned, their replacement would get the same phone number, same customers, etc. 

    While the cost was large each month, it allowed us to complete invoices on the spot and email it directly to the client.  If something broke they would come into the office and have a new iPad spun up and waiting for them.  It also allowed for a hand off when the employee moved onto their next chapter in their career.

    Spice (2) flagReport
    Was this post helpful? thumb_up thumb_down
  • I've been working in support roles since starting my professional career in 1990.   In the 90's it was a pager and they paid the bill for a second phone line so I could dial-in to work.    At the current job it is a phone and a laptop for remote access.

    The technology may have changed, but physics, geography and topology have not at my parents house.  In the early 90's I barely got a pager signal.    Today, the same issue prevents most cell phone bars-of-service.    They live on the other side of a hill to the cell tower.   Since physics hasn't changed, we just don't get a good signal for being on the other side of a hill. Its New England, so we don't really have mountains.     At the end of the street, which is in line-of-site and beyond the hill, I get full bars.

    Was this post helpful? thumb_up thumb_down
  • No, I use my own.

    Was this post helpful? thumb_up thumb_down
  • Not a big deal.

    We offered phones, but nobody wanted them - They had their own.

    Giving-out your mobile# is optional here.  If you don't want to be available, fine.  Just remember it's a two way street.

    Being in IT, my personal unit is fine.  It doesn't cost me anything to do this, and if somebody bugs me inappropriately, I tell them so.  Even the people who choose to be "unpublished" are captured in my Contacts.  You call me and I keep your number. If I need to contact you I will - fair is fair.

    People here have been respectful of off-hours phone calls for the most part.  Email seems to work fine for most things.  Real emergencies do happen on occasion, and that is why the phone/text services exist.

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down
  • My last position was a state job that allowed for a $15 state employee discount and paid up to a certain amount of the data portion of the bill. The reimbursement covered about half the cost of my cell bill.

    The biggest headache was the assumption that we were available 100% of the time. It didn’t matter what our SLA said. If certain users had issues we’d get a call at any hour of the day or night 24\7. Talk about a major source of stress. I got to where I hated my phone.

    Was this post helpful? thumb_up thumb_down
  • I'm the same as most here -- employer will pay a flat portion or provide a paid cellular option. I always opt for the flat fee option, because who wants to carry a burner phone?!

    Was this post helpful? thumb_up thumb_down
  • Yes the provide a phone. I left the company and came back a long time ago when I came back they tried to say I needed to provide my own phone so they could call me on it all the time. I refused wasn't part of the deal. About two weeks of my boss taking all the calls on his company paid for cell phone was enough of that. After two weeks they reissued me a cell phone.

    Was this post helpful? thumb_up thumb_down
  • We provide phones for all employees who need one. They are all loaded with our Mobile Device Management software. Because of HIPAA we do not allow employees to use their personal phones for company business.

    Was this post helpful? thumb_up thumb_down
  • Yes my current company does provide you with a cell phone only if requested.  But not for the IT department.
    Was this post helpful? thumb_up thumb_down
  • I've never had my phone reimbursed. I did get internet for awhile but that went away too.

    Was this post helpful? thumb_up thumb_down
  • We have two options:

    1. Company phone on an unlimited plan, much easier to manage and not bad on pricing.

    2. Reimbursement at a rate of $70 a month. 

    Everyone is expected to have a phone and be reachable. Mostly consultants with just a few back office people. We'll port your number in and give it back when you leave. Even if you leave and want to take a number you didn't port in we'll let you.

    Was this post helpful? thumb_up thumb_down
  • At one point, I had to manage about 50 cell phones.  The big problem for us was, people breaking their phone, and coming in demanding a new one.  And, coming in to my office and complaining about coverage (like I could do something about it).  It was costing us a fortune.  So, we went to a stipend system, transferring ownership of the phone and plan to those who wanted to take the phone over, and letting others shop for what they wanted. Needless to say.. they do not seem to break the phones, when it is on them to replace it (I still program e-mail for them, so I know when that happens).  And if they don't like their coverage, it is up to them to shop for something better. 

    My life is so much easier....

    And to answer your question, I do get a stipend for my phone, as being in IT, I am always on call.

    Was this post helpful? thumb_up thumb_down
  • We do, for those that need mobile access.  Access to our WiFi is limited to company devices, and we do not have a BYOD policy (company devices only).

    Was this post helpful? thumb_up thumb_down
  • My organization provides phones for certain people who work in the field (literal open desert fields, not just out of the office).  The company will purchase the phone and phone number, and keep it on the company plan.  Then we issue it to the employee for work and personal use.  I just recently started enrolling these in MDM since it's long been a company practice to let employees keep the phone as part of their severance.  We recently cancelled a program where people would get reimbursement for using their personal phones for company work.  Not even executives get a company phone anymore (except the CEO and his secretary).  Salaried employees are expected to be available and use their personal phones for work, without extra reimbursement.  Perks of the job.  Non-salaried employees are exempt.

    Was this post helpful? thumb_up thumb_down
  • I think I have the largest collection of "unpublished" phone numbers in the company.  If someone calls me, I keep their contact info.  Somehow it magically appears in my IT database when I get back to the office the next day, but it stays off the HR radar.

    Was this post helpful? thumb_up thumb_down
  • Current Company provides phone and coverage. For the IT staff, Managers and several others. 

    Was this post helpful? thumb_up thumb_down
  • No phone, no reimbursement, use my personal phone for work and work makes up about 90% of it's use if not more.

    Was this post helpful? thumb_up thumb_down
  • We offer a BYOD option for devices for positions that require a phone, with a reimbursement for part of their costs (a flat dollar amount).  I use two phones so that I can leave one/turn one off when I'm on leave and shouldn't be answering it anyway.  At least that was the idea.  LOL

    Was this post helpful? thumb_up thumb_down
  • Well I guess I'm the one implementing it, along with HR. It seems to be those with highest value of connections have a work one in case they leave the company, for the rest they use their personal. If they have to then use it for a large amount of business use (like myself), we can then claim the amount back in expenses. I'd rather it be cut and dry but I also see how much we have to pay for business use for 100 users...

    Was this post helpful? thumb_up thumb_down
  • My employer gives us a choice of providing a phone or reimbursing a portion of our personal phone bill.

    Was this post helpful? thumb_up thumb_down
  • Most of my prior work experience was private sector and when it came to the use of the cell phone, the last business owner tried giving me hell for carrying 2 phones. So I reduced to the company owned one and didn't abuse the use of it.

    Now that I'm in the public sector, I'm back to carrying 2 phones again.

    Was this post helpful? thumb_up thumb_down
  • One of the companies I used to work at had an on call rotation, so each week we had a primary and back up.

    The company provided us with 2 phones we just switched off with between those who were on the rotation, this worked out fine for use because it was only about 6 people who would be on call and come each Monday morning we would just leave the phone on the next persons desk in line for the week for them to take. 

    Was this post helpful? thumb_up thumb_down
  • Neko- wrote:

    Yes they do... I run around with two phones in my pocket

    Ditto for me. They don't do that anymore for employees but they left my colleague and I alone with our separate phones since they are already set up. Otherwise we could get reimbursed $40 a month to use our own phone. The problem with that is staff contacts us even when we are off work so I like being able to keep that phone in my bedroom after hours while I do whatever I want. Some of the managers and my team have my personal cell and I'm ok with that so it's not like work can't get a hold of me at all. It's just a bit harder :-)

    Was this post helpful? thumb_up thumb_down
  • We are provided a work cell phone.  I told them from the start if they wanted me to be on call after hours then they needed to provide one or pay my bill.  Now getting upgrades each year has been a pain in the ass though.  Since the budget director is the authorized user, I have to have her do the upgrade.  Needless to say, I am still using a Samsung Note 3 :)

    Was this post helpful? thumb_up thumb_down
  • Yes I get a phone because I am on call.

    Spice (1) flagReport
    Was this post helpful? thumb_up thumb_down

Read these next...