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  • Same issue here. Bought Office 2011 for MAC with 3 seat lic in Dec 2016. Never had need to activate until JulY 2018 and the lic key is invalid. Contacted MyChoice and initially got canned responses but I persisted. Now I am being ignored completely. Jake F from MyChoice alleges today that this purchase is more than 2 yrs old and MyChoice is unable to provide support. Do the maths Jake! And I did not ask for support, just a valid lic key! Multiple reports of same issue all over internet. It is reported that the sequence of events are (credit to Matthew J G):
    Less than 1 year:  Oops, here is a replacement/upgrade, make sure to register with just the phone method.
    Replaced once:    Sorry, out of luck
    More than 1 year:  Sorry out of luck.

    Stay away from this company unless you have money to burn - not legit and not interested in your problems once they have your money.

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