I don't know that I have any words of wisdom for you. Glad we skipped that software when we were doing a review in about 2014
Do you have a way to packet capture traffic coming from that server? My best guess would be they had a server that the software phones home to to check for updates / Licensing... and since they want everyone in the cloud they have turned that server off.
Does the software still function?
Yes it still works. I just can't figure out if this error is due to not able to connect to the internet to update or something else.
I emailed their sales guy but he can't help without paying. He said other of his clients gets it but they don't know what causes it and can't talk to tech support without a support contract.
Wish we could skip it now. We went from a old version to 2015, never really had a problem. Then abacus brought them and it went to this cloud based subscription.