Webroot

We’re excited to announce that there are some changes underway as Webroot is growing and improving the ways you can protect your devices and yourself online. Please note the ways you might access your online account with Webroot while we are in the process of expanding our products and services. In addition, in this description purchasing a license and setting up an account are not the same. Check out the full FAQ here.

My Account Portal: Webroot + Carbonite online account (myaccount.carbonite.com)

Accounts created after March 22nd, 2022 are in the My Account Portal. My Account lets you access and update your active subscriptions, payment options, and available downloads in one place.

My Account features include:

• Easy account and subscription management: Manage comprehensive protection against file loss or cyber incidents via your Webroot + Carbonite subscriptions from one convenient location.
• Easy downloads/ feature access: Download and install Webroot + Carbonite products with a single click.
• Additional support resources: Quick access to an award-winning support team plus a resource hub for FAQs, troubleshooting instructions, and more.

Information on creating an account and resetting your password:

• View how to create your My Account here.
• To reset your password, view this article.

Legacy Webroot online account: accounts created before March 22nd, 2022

If you registered an online account before March 22nd, 2022 are in the Legacy Webroot Portal: https://identity.webrootanywhere.com/v1/Account/login.

This portal will still manage your account with your current subscription. Any change in your subscription will require creating an account within the new My Account Portal.

• View how to log into your Legacy Account here.
• To reset your password, view this article.

Mobile device login for Android or iOS

Webroot Mobile Login gives you access to Webroot Mobile Security apps on iOS, Android, and Chromebook. This account is created during the download phase to one of these devices.
For more information on creating an account for these devices, please see below:

• Android
• iOS
• Chromebook

To view the FAQ on Webroot’s Mobile Security Upgrade click here.

Please see our original community post for all other issues including:

• How can I activate my different downloads?
• I am still unable to locate/ create an account
• I didn’t receive an email to reset my password

If you are experiencing any issues, please reach out to our support team: https://detail.webrootanywhere.com/servicewelcome.asp

Edited Jun 22, 2022 at 23:21 UTC

The Webroot Console 6.5 comes with 3 new functionality features including:

• Friendly name support - A new naming convention feature allows users to assign devices with a “friendly name” to replace the original Hostname and is reflected in the Management Console

• Persistent states - Allows for filters and searches to persist across a user’s session allowing admins to return to the view they were previously working with
• Site only Admin view - brings forth a new look and feel to help align with the rest of the Webroot Management Console

The release of our latest console provides users with a simplified and centralized management system, intuitive user experience and enhanced visibility. To get the latest Webroot updates in real-time, visit our portal.

For those who utilize Webroot’s Mobile Security app for Android, it’s time to upgrade to the latest version.

The new Webroot Mobile Security offers a powerful application that provides malware detection and web-surfing security. Once installed, your Android will have the defense of an industry-leading cyber resilience company. Mobile Security will scan your device and mitigate threats. While shopping and banking online, Webroot keeps your identity and data safe by blocking phishing sites, spam sites, malware sites, and other malicious activities.

To assist with the migration process, we have created the following instructions in this video:
https://youtu.be/mvlu6dPxnNM

View the complete FAQs here.

2021 was marked by innovation across the threat landscape. Each year we share threat intelligence data presented in our annual BrightCloud Threat Report that is backed by our Threat Intelligence platform. Our platform gathers continuous data through machine learning-based architecture from millions of real-world endpoints. Our experienced threat research experts analyze this data using sixth generation machine learning and artificial intelligence, providing us with wide-reaching insights and expectations for what lies ahead.

In this year’s full report, we delve into the developments affecting businesses large and small. Our full report is available now and we invite you to download it to discover for yourself our complete analysis and predictions powered by our BrightCloudThreat Intelligence.

Join us for a conversion with Webroot's Senior Security Analysist, Tyler (Webroot) about this year’s threat research on Thursday, May 19, 2022 at 2PM ET/ 1PM CST. Knowing how these shifts within the threat landscape can impact your business and data is crucial.
Register here to join us!

Check out our blog post from World Password Day last week. In case you may be procrastinating on upping your password game, here’s another reminder.
Remember your passwords for all accounts should be “difficult to guess and unpredictable”. See our post to find additional recommendations and helpful reminders to shore up your passwords this season.

Webroot once again outperformed competitors in its latest round of testing by the performance benchmarking firm PassMark for February, 2022. In taking the highest score in the category, Webroot beat out many well-known competitors’ security products.

For this report, PassMark conducted objective testing of nine endpoint security products, including Webroot SecureAnywhere Internet Security with Antivirus. Tests measured efficacy and performance in 15 categories including:

• Installation size - Webroot topped the list with 1/10th the size of the nearest competitor and taking up 23.5x less space than the average competitor!
• Boot time
• CPU usage during idle and scan
• Memory usage during idle and scheduled scan
• File Copy, Move and Delete
• File Write, Open and Close
• File Compression and Decompression
• Chrome launch time and browse time

Webroot stood out in several categories in addition to taking the overall best score awarded to any security products. Check out the full report here!

To kick off our 2022 Threat Report properly and to show our thanks to the Webroot Community, we’re giving out prizes to celebrate the release of our report with a contest throughout the entire month of April!
There are still two weeks remaining to claim your prize by being an active member of the Webroot community and dominating the Webroot Community leaderboard.

To claim a prize you’ll want to earn points by making relevant posts, starting discussions, answering questions that are posted by other members, and receiving likes. There are also special posts during this contest in which a prize is given out at random to a commenter!
For example, this topic in the Webroot Community is a SPECIAL POST - reply to this post in the Webroot Community with “Show me the prizes” and you’ll be entered!

For more details on the contest and terms and conditions, please see our full post here.

Every year, our annual threat report shares a glimpse into our discoveries and analysis of threat activity over the past year to equip you with the knowledge you need to stay resilient against modern threats now and in the future. 

According to recent studies, there has been a “93% increase in cyberattacks targeting the UK’s education sector.” In this recent article, principal solutions consultant Matt Aldridge highlights how the education sector can prioritize cyberresilience during these unprecedented times.
Check out this article geared towards those in education IT for important security considerations and common exploits impacting education.