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Jun 24, 2022 at 16:38 UTC on the Webroot page
Tamara for Webroot
Jun 22, 2022 at 22:43 UTC | Webroot

Changes Coming to Webroot's Online Accounts & FAQ

We’re excited to announce that there are some changes underway as Webroot is growing and improving the ways you can protect your devices and yourself online. Please note the ways you might access your online account with Webroot while we are in the process of expanding our products and services. In addition, in this description purchasing a license and setting up an account are not the same. Check out the full FAQ here.

My Account Portal: Webroot + Carbonite online account (myaccount.carbonite.com)

Accounts created after March 22nd, 2022 are in the My Account Portal. My Account lets you access and update your active subscriptions, payment options, and available downloads in one place.

My Account features include:

  • Easy account and subscription management: Manage comprehensive protection against file loss or cyber incidents via your Webroot + Carbonite subscriptions from one convenient location.
  • Easy downloads/ feature access: Download and install Webroot + Carbonite products with a single click.
  • Additional support resources: Quick access to an award-winning support team plus a resource hub for FAQs, troubleshooting instructions, and more.

Information on creating an account and resetting your password:
Legacy Webroot online account: accounts created before March 22nd, 2022

If you registered an online account before March 22nd, 2022 are in the Legacy Webroot Portal: https://identity.webrootanywhere.com/v1/Account/login.

This portal will still manage your account with your current subscription. Any change in your subscription will require creating an account within the new My Account Portal.

Mobile device login for Android or iOS

Webroot Mobile Login gives you access to Webroot Mobile Security apps on iOS, Android, and Chromebook. This account is created during the download phase to one of these devices.
For more information on creating an account for these devices, please see below:
To view the FAQ on Webroot’s Mobile Security Upgrade click here.

Please see our original community post for all other issues including:
  • How can I activate my different downloads?
  • I am still unable to locate/ create an account
  • I didn’t receive an email to reset my password

If you are experiencing any issues, please reach out to our support team: https://detail.webrootanywhere.com/servicewelcome.asp

Edited Jun 22, 2022 at 23:21 UTC
Tamara for Webroot
Jun 10, 2022 at 21:50 UTC | Webroot

Webroot Console 6.5 with Feature Improvements is Here!

The Webroot Console 6.5 comes with 3 new functionality features including:
  • Friendly name support - A new naming convention feature allows users to assign devices with a “friendly name” to replace the original Hostname and is reflected in the Management Console

  • Persistent states - Allows for filters and searches to persist across a user’s session allowing admins to return to the view they were previously working with
  • Site only Admin view - brings forth a new look and feel to help align with the rest of the Webroot Management Console

The release of our latest console provides users with a simplified and centralized management system, intuitive user experience and enhanced visibility. To get the latest Webroot updates in real-time, visit our portal.
Tamara for Webroot
Jun 2, 2022 at 22:10 UTC | Webroot

Webroot’s Mobile Security Upgrade Now Available!

For those who utilize Webroot’s Mobile Security app for Android, it’s time to upgrade to the latest version.

The new Webroot Mobile Security offers a powerful application that provides malware detection and web-surfing security. Once installed, your Android will have the defense of an industry-leading cyber resilience company. Mobile Security will scan your device and mitigate threats. While shopping and banking online, Webroot keeps your identity and data safe by blocking phishing sites, spam sites, malware sites, and other malicious activities.

To assist with the migration process, we have created the following instructions in this video:

View the complete FAQs here.

  • stephensmith Jun 6, 2022 at 13:08 UTC

    I have used this for years, unfortunately this new version doesn't work with the new Samsung Galaxy S22 Ultra, not sure about the regular S22.  The old app was working just fine and now it forces me to update to this new one and it won't work at all.  So beware when updating that you may have problems.

  • Tamara for Webroot Jun 10, 2022 at 19:30 UTC

    Hey stephensmith
    Hopefully this will be resolved soon. Due to evolving Google technical policies, Webroot needed to provide this new security app because they were no longer going to be able to enhance the previous app’s features or functionalities.
    I just noticed that this bug impacting the Samsung S22 Ultra has been reported in the FAQs and our developers are actively working to resolve this.
    If the issue persists, feel free to reach out to Webroot support: https://www.webroot.com/us/en/support/support-home

Tamara for Webroot
May 18, 2022 at 22:21 UTC | Webroot

Join Us for a Webinar tomorrow, May 19th at 2PM ET on Our Annual Threat Report

2021 was marked by innovation across the threat landscape. Each year we share threat intelligence data presented in our annual BrightCloud Threat Report that is backed by our Threat Intelligence platform. Our platform gathers continuous data through machine learning-based architecture from millions of real-world endpoints. Our experienced threat research experts analyze this data using sixth generation machine learning and artificial intelligence, providing us with wide-reaching insights and expectations for what lies ahead.

In this year’s full report, we delve into the developments affecting businesses large and small. Our full report is available now and we invite you to download it to discover for yourself our complete analysis and predictions powered by our BrightCloudThreat Intelligence.

Join us for a conversion with Webroot's Senior Security Analysist, Tyler (Webroot) about this year’s threat research on Thursday, May 19, 2022 at 2PM ET/ 1PM CST. Knowing how these shifts within the threat landscape can impact your business and data is crucial.
Register here to join us!

Tamara for Webroot
May 10, 2022 at 21:30 UTC | Webroot

That’s a Wrap on World Password Day 2022!

Check out our blog post from World Password Day last week. In case you may be procrastinating on upping your password game, here’s another reminder.
Remember your passwords for all accounts should be “difficult to guess and unpredictable”. See our post to find additional recommendations and helpful reminders to shore up your passwords this season.

Tamara for Webroot
Apr 22, 2022 at 20:37 UTC | Webroot

Webroot takes 1st Place in 2022 PassMark Software Testing of Security Products🎉

Webroot once again outperformed competitors in its latest round of testing by the performance benchmarking firm PassMark for February, 2022. In taking the highest score in the category, Webroot beat out many well-known competitors’ security products.

For this report, PassMark conducted objective testing of nine endpoint security products, including Webroot SecureAnywhere Internet Security with Antivirus. Tests measured efficacy and performance in 15 categories including:

  • Installation size - Webroot topped the list with 1/10th the size of the nearest competitor and taking up 23.5x less space than the average competitor!
  • Boot time
  • CPU usage during idle and scan
  • Memory usage during idle and scheduled scan
  • File Copy, Move and Delete
  • File Write, Open and Close
  • File Compression and Decompression
  • Chrome launch time and browse time
Webroot stood out in several categories in addition to taking the overall best score awarded to any security products. Check out the full report here!
  • ich.ni.san May 11, 2022 at 12:54 UTC

    Congrats to you! (and to me for choosing Webroot!)

Tamara for Webroot
Apr 18, 2022 at 23:08 UTC | Webroot

Join in Webroot's Community Contest to Celebrate the 2022 Threat Report! 🎉

To kick off our 2022 Threat Report properly and to show our thanks to the Webroot Community, we’re giving out prizes to celebrate the release of our report with a contest throughout the entire month of April!
There are still two weeks remaining to claim your prize by being an active member of the Webroot community and dominating the Webroot Community leaderboard.

To claim a prize you’ll want to earn points by making relevant posts, starting discussions, answering questions that are posted by other members, and receiving likes. There are also special posts during this contest in which a prize is given out at random to a commenter!
For example, this topic in the Webroot Community is a SPECIAL POST - reply to this post in the Webroot Community with “Show me the prizes” and you’ll be entered!

For more details on the contest and terms and conditions, please see our full post here.

Tamara for Webroot
Apr 5, 2022 at 20:46 UTC | Webroot

Our Annual Brightcloud Threat Report is finally here!

Every year, our annual threat report shares a glimpse into our discoveries and analysis of threat activity over the past year to equip you with the knowledge you need to stay resilient against modern threats now and in the future. 
In this year’s full report, we delve into the developments affecting businesses large and small. Our full report is available now and we invite you to download it to discover for yourself our complete analysis and predictions powered by our BrightCloudThreat Intelligence.

Tomorrow, April 6, 2022 at 1PM CDT we’ll be hosting a live webinar where our senior security analyst Tyler (Webroot) will share additional insights from our 2022 Brightcloud Report. Join us for threat trends, prizes, and trivia by registering here
If you've never been to a Webroot​ session and can make it, you're in for a treat!
Tamara for Webroot
Mar 25, 2022 at 20:17 UTC | Webroot

Protecting the Education Sector from Common Cybersecurity Challenges in 2022

According to recent studies, there has been a “93% increase in cyberattacks targeting the UK’s education sector.” In this recent article, principal solutions consultant Matt Aldridge highlights how the education sector can prioritize cyberresilience during these unprecedented times.
Check out this article geared towards those in education IT for important security considerations and common exploits impacting education.

Join now for updates. Creating your account only takes a few minutes.

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Webroot in Spiceworks

  • Technical Consultant/SI
    Apr 27, 2021 at 22:01 UTC
    About Webroot