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JasonD88
Sep 6, 2022 at 20:33 UTC | PDQ.COM

Setting up Deploy to work with Spiceworks Cloud

Fingers getting too much workout scrolling for this answer....

I have SW Cloud Inventory setup.  I have PDQ Deploy and inventory setup and working.  How the heck do I get them tied together so that I can deploy items using the SW Agent?  I do see where the settings are configured, but all the references I am finding only refer to On-Prem.  Any ideas?

  • View 2 other comments
  • scheff1 Sep 7, 2022 at 09:12 UTC

    MrMikeyMike wrote:

    Weren't you horrible with your helpfulness
    Not sure what you mean. I wasn't among those voting down your post. I did not speculate why you did not succeed to find the information mentioned. I'm astonished when looking at (poor) searching strategies of some people around me. And sometimes, I also need some help for good searching strategy for subject domains I'm less familiar. And at least I've better and worse days. So I guess the same for you. I did not claim that you would have the same challenges every time you're searching an answer. So don't interpret too much in some nuances and don't take it too personal.
    I was not even aware that documentation for the Spiceworks Collection Agent was going to the level of PDQ Deploy. I would have expected that the documentation stopped a step before. Only when supplying what I remembered, I saw that it was going even into this detail.
    • So was this documentation helpful or is your need something different, encountering some difficulty not yet disclosed?
    (I don't have nor use PDQ Deploy although I've read good reviews about it.)
    In principle, you may do the same for the Spiceworks Scanning Agent too. This part of documentation does not go into such detail. But you don't want the Scanning Agent on as many devices as the Collection Agent. 1-2 Scanning Agents per network should be sufficient. If you use scanning of Scanning Agent per network in certain setups, you avoid certain symptoms. E.g. I don't yet need nor use an AD setup. In the design of the agents makes that the use of AD is also a means of preventing some symptoms. But in a workgroup setup like mine, I see these symptoms when using the Scanning Agent to scan across network boundaries. It works, but with symptoms and encountering other limitations of Spiceworks Inventory Online. Manual editing of the result set helps in coping with such limitations and symptoms, before various feature requests get implemented.
  • JasonD88 Sep 7, 2022 at 12:16 UTC

    Wow - Interesting tone.  Certainly changed since I first started on here...

    I, too, have been in the business a long time.  What I was asking for was some advice on making the 2 pieces of software work together correctly instead of a dissertation.  I will circle back and look at the agent deployment again, however all the links you so helpfully provided, tell me things I already know - all about how to deploy agents.  This is not what I need and was searching for help on.  I was looking for help with the settings within PDQ Deploy to interface with Spiceworks Cloud Inventory so that I can utilize the PDQ Software for deployments via the agent.

    Hope that clears it up for those that may not have a grasp on reading what I am asking for assistance regarding.....

JJ (PDQ.COM)
Jul 28, 2021 at 19:22 UTC | PDQ.COM

Monitoring Machines & Servers With PDQ Inventory PowerShell Scanner - Part II

This week, Jordan and Lex will show you how you can monitor and track the state of your environment over time with PDQ Inventory + PowerShell Tomorrow (7/29) at 10am MT / 12p ET.

 Sign up here


adrian_ych
Apr 20, 2021 at 17:05 UTC | PDQ.COM

PDQ Inventory last scan not updated for some PCs

I have been running PDQ Inventory Enterprise for a few years, now latest patch installed. 

But I have many PCs that the last scan date is not updated (for months and years) while the users can be sitting a few feet from me....so I know they are here. Weird part is that PDQ Inventory does see them online. I even perform manual scans...

Edited Apr 21, 2021 at 08:40 UTC
adrian_ych
Apr 20, 2021 at 17:02 UTC | PDQ.COM

How do I create a dynamic group of PCs that have like an application with a ver

I am trying to create a filter for dynamic group of PCs that have application like Veeam 4.x or Does not have Dell command update installed or does have Dell command update installed but below 4.x ?

I can add applications in filters (to find the application) but cannot add additional filters to sort or filter by versions. So when I update the various applications as above, the PCs get removed from the list.

JJ (PDQ.COM)
Aug 18, 2020 at 20:07 UTC | PDQ.COM

Introducing PDQ Link: IP Connectivity for remote machines

PDQ Link automates the installation and configuration of two Microsoft server roles NPS (network policy server) and RAS (remote access server). Link then creates a client-side installer that builds the connection back to the configured server, then keeps that connection alive. This connection can then be used for anything, its like the client computer was still in the office

Sign up and download here:  https://landing.pdq.com/pdq-link

Jason1121
Apr 7, 2020 at 12:40 UTC | PDQ.COM

PDQ Inventory - fix for servers that won't scan

I had a few Hyper-V servers that were refusing to scan.  Ran remote repair tool and they'd passed all tests, but still would not scan.  Just stuck on Connecting.

I Google'd and tried all the suggestions I could find but nothing would fix it. 
Then one day I needed to psexec into one of those servers and I couldn't.  I got an error - "Subsystem needed to support the image type is not present".  Google'd that which brought me to this:
https://support.microsoft.com/en-us/help/974727/message-subsystem-needed-to-support-the-image-type-i... 
Did the suggested commands to see if the problem matched:
The 32-bit subsystem support has been removed from the server, either manually or through an automated build process. This can be confirmed by running the following command:

                dism /online /get-features /format:table

Examine the output and confirm the following:

                ServerCore-WOW64 | Disabled
And yep, it was disabled.  Ran the command to enable it, then rebooted:
DISM.EXE /online /enable-feature /featurename:ServerCore-WOW64
What's interesting is that feature name is apparently case sensitive.  I didn't know that existed in the Microsoft world.  :)
Once the server was back online PDQ was already scanning it before I even had a chance to pull up the console and try to start a scan myself. And now all is well. 
Hopefully this helps someone else down the road.
  • View 1 other comment
  • GDaddy Apr 7, 2020 at 13:35 UTC

    to jc, looks to be server core, not sure if 16 or 19, but i can see core installing with 32 bit apps disabled by default

  • Jason1121 Apr 7, 2020 at 17:55 UTC

    You are correct, server core.  two were 2012, and another two were 2016.  

    Hasn't been all of my server core installs even though I could swear I set all of them up the exact same way each time.  But for whatever reason these two did not have that feature enabled while the others did.  And I do not recall enabling or disabling that feature on anything.  

    I'm just glad they're scanning now. :)

SpaceCowboy
Jan 9, 2020 at 01:07 UTC | PDQ.COM

PDQ and Azure AD

Hey, will you guys be thinking about support for Azure AD? i.e polling information Azure AD for computers like you can do for local AD? I can't seem to find any information about this.
garycarder
Oct 29, 2019 at 21:16 UTC | PDQ.COM

Packages not updating

We are currently using the Enterprise version of PDQ Deploy and I have noticed for the last couple months that packages are not updating. I did finally see the post on the website saying that we needed to update to version 18 for that functionality to continue. I updated to 18.1.28.0 Monday but the packages are still not updating. Any thoughts? 

Thanks a lot!

  • Fowlar Oct 30, 2019 at 13:27 UTC

    When I updated to 18.1.28.0, I noticed that in the lower right hand corner of PDQ Deploy and Inventory a message stating the check for new versions failed. This also meant I was not receiving any packages. I had reached out to PDQ and they had me download one of the recent nightly builds. Once installed, the issue was corrected and later allowed the download of the newest version 18.1.38.0. Hope that helps.

  • garycarder Oct 31, 2019 at 17:10 UTC

    Thank you Fowlar​, I will give that a try and see if it works! 

devingray
May 14, 2019 at 18:16 UTC | PDQ.COM

Questioning my renewal.

We have been a customer/user for nearly 2 years (6/2017) of both deploy and inentory. Our renewal is up and we need to decide if we are going to continue. one of the selling points was the future product of the "offline agant" we are starting to see the benefits of the product with the 30 or soo of our 220 machines that are more often than not off our LAN. I was hoping to get some warm and fuzzies from you about the pull back of the agent and the time line of a new launch of it. I know there were some limits(no custom pack's) but the ability to remotely keep java, chrome  A-reader and other up to date was great.

thanks!

  • View 2 other comments
  • dimforest May 14, 2019 at 19:52 UTC

    Agent or no agent, I think the cost of PDQ is pennies compared to similar solutions out there. It's one of the most reasonably priced admin tools you'll come across so unless your budget is extremely tight, I would suggest you stick with it. 

  • Waitsian (PDQ.COM) May 16, 2019 at 21:43 UTC

    We apologize for the frustration. As mentioned on this thread you can continue to use the features you mentioned we just needed to reset the expectations since we obviously didn't anticipate the load the agent adoption would place on our infrastructure. While we work out the problems we do hope that the functionality of both programs (even excluding the agent beta) is something you find to be a great benefit.

Random Parts
Feb 18, 2019 at 19:56 UTC | PDQ.COM

Deploy Credetials

It's possible this has been answered before, but I want to use a service type account for deployment but I don't want it to be a domain admin. What group or permissions do people use for running deployments?

  • Random Parts Feb 21, 2019 at 16:23 UTC

    Alright I figured out a way to deploy without domain admin credentials. I created a GPO called Admin Share access

    Computer Configuration -->Polices --> Windows Settings --> Security Settings --> Local Policies/Security Options -->Accounts  -->Administrator account status -->Enabled

    This step may not be necessary if you know they are enabled in your environment (It just seemed like a good precaution to me)

    Computer Configuration -->Polices --> Windows Settings --> Security Settings -->  Restricted Groups --> Group --> Builtin\ Administrators -->(add your deploy user)

    It didn't really work when I added my deploy user to the Administrators in AD. Since it's a GPO you'll have to wait for replication.

    I also discovered through the joy of getting a text last night that it removes domain admins from the local administrators group. Be sure to add domain admins as well as your deploy user.
    Edited Feb 22, 2019 at 14:23 UTC
justinr3
Oct 10, 2018 at 19:41 UTC | PDQ.COM

Deploying package to external agent laptop

I am running a trial version of both Deploy and Inventory.  The only issue I am having is managing laptops with the agent.  I have engaged support@pdq.com and haven't gotten very far with them yet.

The inventory console recognizes the agent as installed and external on this laptop.  I have it on our external wifi.  

The issue I am having is deploying pre-built packages to external laptops.  I am getting "Access denied to computer's service manager".  I have gone through everything listed here: 

https://support.pdq.com/knowledge-base/1143

None of which seem to have solved my issue.  Inventory has no issues scanning the laptop.

Any help would be greatly appreciated.

  • Simpuhl May 14, 2019 at 18:41 UTC

    When you deploy to external agents you need to use the local admin credentials.

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