Umbrella by OpenDNS

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Jun 28, 2021 at 02:10 UTC | Umbrella by OpenDNS

Marked my website as PHISHING

My website is marked as phishing and the link to inform open dns that this is a mistake doesn't work

What can I do to resolve this
  • James (KnowBe4) Jun 28, 2021 at 14:24 UTC

    Don't use the link that states it's phishing - it could be a phishing email to begin with. Have you reached out to OpenDNS via their website or customer support to verify the site and submit a claim?

    One of the current tactics that cybercriminals are using is to send emails informing people that their accounts have been disabled and to correct it, they click the link to visit the site, which in turn is just being used to harvest credentials from victims.

    Good luck!

Mar 29, 2021 at 19:22 UTC | Umbrella by OpenDNS

Could find an email address or form on your website


I'm looking for a web filtering solution for primary school home learners. Our school laptops are on the school domain and the web filtering is provided by the local authority. When we send pupils home with laptops they aren't protected by the LA's web filtering. I'm looking for a web filtering solution for 20 - 40 Windows devices that can be implemented quickly in the event of a sudden school closure.
Stay safe

  • spicehead-kj1a8 Apr 2, 2021 at 21:09 UTC

    Setup a cloud firewall and force the laptop to use it as DNS.  

Aug 1, 2019 at 17:23 UTC | Umbrella by OpenDNS

Cisco Umbrella

I have clicked on contact sales at least 3 or 4 times trying to get some information about buying OpenDNS as we are switching ISPs and it was included in our monthly charge. I can't believe that I cannot get Cisco to call me back to spend some money with them........Horrible

Frank Curatolo

  • paull4 Jan 28, 2020 at 12:06 UTC

    We use a reseller for our OpenDNS, AxisFirst  01278 421020 never had any issues with the product. Give them a call :)

  • Josias Feb 7, 2020 at 00:23 UTC

    I see this is an older post. If you're still looking to subscribe to Cisco's DNS service (Umbrella is their commercial product, OpenDNS is their consumer product), Paul is right - you'll likely need to work with a Cisco Partner. User their Partner search tool here:


    Unofficially, anyone can leverage basic Umbrella/OpenDNS protections simply by pointing your forwarders to their nameservers at and

Aug 22, 2018 at 00:17 UTC | Umbrella by OpenDNS

Request for quote

I've used the Contact Us form on the Umbrella website twice in the last 3 months and haven't received a followup either time. I am a new MSP and would like to get signed up. I am familiar with the product - I just need a quote. What is the best method to get in contact? A phone number from an old marketing email for MSPs rings and then says there is no VM set up and then disconnects.

  • frankcuratolo Aug 1, 2019 at 17:50 UTC

    I am having the same problem, you think they would want to take my money

Oct 26, 2017 at 17:40 UTC | Umbrella by OpenDNS

Cloud Web Filter - NO AD

I am looking for a Cloud based web filter.

There is NO AD/Domain it would be deployed in a workgroup setting.  Need Simple Authentication, is that deployment supported?

  • JonathanPMP Jan 20, 2018 at 03:42 UTC

    Absolutely..  No AD required.  You will ultimately route all DNS queries to Open DNS/Umbrella.... and you will get control of 'all' traffic by your selected rules.  As long as you don't need a bunch of specific rules for special users.. you can control 'all' traffic and not worry too much about 'who'.

    I run it and love it.  I use AD and other groups in my AD for specific rules, but it can be simply rules for all. 

    Hope this helps.

Sep 20, 2017 at 23:17 UTC | Umbrella by OpenDNS

IOS 11 and OpenDNS Umbrella I Phone App

Does OpenDNS work with IOS 11?

  • dbeato Sep 21, 2017 at 01:05 UTC

    I would ask Cisco, the app for IOS hasn't been updated since 2013 and there have been 4 major OS since and is still the same app.

May 26, 2017 at 21:31 UTC | Umbrella by OpenDNS

Umbrella on a multi domain DC


We host cloud RDS servers for our customers. We have 1 DC with multiple domains on it. We have separate RDS servers for the different clients to log into. What would be the best way to set up OpenDNS Umbrella in this situation? 

Thank you,


Apr 25, 2017 at 08:43 UTC | Umbrella by OpenDNS

How do you get a quote on insights.

How do you get a quote on insights.?

Ronny N.
Feb 23, 2017 at 16:14 UTC | Umbrella by OpenDNS

Dashboard changes/Settings Lost/new Support Contracts

Wow!  What a difference 24 hours makes.  I logged in this morning to verify status of AD Connectors since some users were reporting slow DNS resolve times.  I logged in like I have done daily to verify my connectors are working and no issues on the dashboard.  None of my settings were there from the past two years.  We were reset to default settings.  Also found out there is no way to contact anyone besides a website support link.  In waiting on a response, I found that we are set at a "basic level" which means, I have 3rd tier support and response times.  
We had not been contacted by anyone from the OpenDNS team nor our resale agent that this was going to happen.  Kinda miffed at customer service right now and to roll this out to a "production customer" without letting us know.  If anyone at Cisco OpenDNS is reading this, please have someone contact me immediately so we can get these issues resolved. 
  • View 2 other comments
  • david_ulevitch (OpenDNS) Feb 24, 2017 at 22:26 UTC

    I talked to him. Emily and him and the entire team are engaged. This was a mistake. 

  • Ronny N. Feb 24, 2017 at 22:52 UTC

    Thanks again!  We love OpenDNS.  We have been using it since July 2015.  Casey Guillory was our initial contact and it was/has been a great experience.

BSidesPDX/LA 2016

Nov 28, 2016 at 13:15 UTC | Umbrella by OpenDNS

BSidesPDX Celebrating its third year, BSidesPDX took over the Oregon Convention Center in delightfully rainy Portland. Though one of the smaller BSides events, it’s drawn the attention of many in the security community, notably keynote speaker Senator Ron Wyden.  It’s a challenge to find lawmakers sympathetic to cybersecurity professionals, especially given the current political climate, so Wyden’s […]

The post BSidesPDX/LA 2016 appeared first on OpenDNS Umbrella Blog.

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PhishFinder: Hook, Line and Sinker

Nov 11, 2016 at 14:08 UTC | Umbrella by OpenDNS

Harvesting phishing sites for filtering has always been somewhat of an ongoing, uphill battle. Many phishing sites are designed to look as close to the legitimate webpages they’re imitating as possible. The more genuine looking, the greater the chance of someone willingly agreeing to hand over sensitive personal information, and also the tougher it is […]

The post PhishFinder: Hook, Line and Sinker appeared first on OpenDNS Umbrella Blog.

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Visualizing the Evolution

Nov 3, 2016 at 23:28 UTC | Umbrella by OpenDNS

Evolutionary data is a collection of past events and circumstances. Understanding it can be extremely valuable, because it reveals history, brings insights to the present, and often times forecasts the future well. In this post we’ll outline some useful techniques for visualizing evolutionary data and provide tips to make a powerful impact.   The data At OpenDNS, […]

The post Visualizing the Evolution appeared first on OpenDNS Umbrella Blog.

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Source Seattle 2016 Conference

Oct 21, 2016 at 15:11 UTC | Umbrella by OpenDNS

SOURCE Conference Seattle On October 12th and 13th I was given the opportunity to share some of my Domain Generation Algorithm (DGA) research to another SOURCE Conference audience, this time in Seattle, Washington. Day 1 Richard Thieme kicked off the conference with his talk entitled “Play Through the Pain? – The Impact of Forbidden Knowledge […]

The post Source Seattle 2016 Conference appeared first on OpenDNS Umbrella Blog.

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Detecting The Recent Blockchain DNS Hijack

Oct 12, 2016 at 20:58 UTC | Umbrella by OpenDNS

Cryptocurrency continues to change the world of money. Bitcoins and blockchain technology might replace traditional banking, but first it is the community who have to solve a lot of security problems. Bitcoin wallets and companies are being targeted by the criminals more and more as they face easier schemes to launder stolen funds. Traditional banks have […]

The post Detecting The Recent Blockchain DNS Hijack appeared first on OpenDNS Umbrella Blog.

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Domain Generation Algorithms – Why so effective?

Oct 10, 2016 at 16:52 UTC | Umbrella by OpenDNS

Domain Generation Algorithms – Why so effective? Domain Generation Algorithms(DGAs) are used in malware to generate a large number of domain names that can be used in communications to the malware’s command and control servers. One reason that DGAs are used is because a predefined list of domains that will be used as Command & Control […]

The post Domain Generation Algorithms – Why so effective? appeared first on OpenDNS Umbrella Blog.

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