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Author lee todhunter
lee8062
Sep 22, 2022 at 07:50 UTC | Action1

no remote unattended access

hi 

just installed this to try and the remote desktop fuction all i get is this message  "  The connection will be automatically accepted in 15 seconds, unless configured differently in advanced settings."

when sat at the machine i see the pop-up box this then counts down and disappears but the message on the remote screen never changes and i don't see the remote desktop 

any ideas ta

Author Russ Michaels
russ.michaels.5
Feb 4, 2022 at 00:07 UTC | Action1

a few questions

I have been testing Action1 for a couple of weeks now.
The main issue I have noticed right away is that it requires quite a lot of effort to find out if there are any issues that need dealing with.
It requires many clicks on many pages and is not intuitive.
.
If I have 10 clients, I have to multiply that work by 10, as it requires selecting each client individually to see if there are any issues on each of their devices.
There doesn't seem to be any way to just view ALL DEVICES in one place and then filtering to devices with issues.
I have to go to endpoints, then select each client from the dropdown one at a time.
This is very clunky compared to every other RMM system I have used.
With all other RMM's I have used, you get a summary page that shows you all your devices in one place and shows if any of those devices have any issues with intuitive color coded icons.
missing patches
missing software updates
disk space issues
security issues
etc

As far as I can tell, Action1 is lacking all this information, all it tells me is missing critical updates for windows and nothing else.
No details on disk space, cpu, vulnerabilities, malware detected, nothing...
I see I can create alerts for some other things, but no way to see it in the dashboard.
It should be very clear when there is a device with an issue. It should be defined/highlighted differently from other devices, so I shouldn't have to go hunting.
Also when creating alerts, if I want to filter it by certain devices, I have to know the exact name of the device, which means I then have to open another window to get this info.
Surely it would make sense to have the ability to select a client -> all devices or specific device, rather than have to know the device name?
Also I don't see how I can apply the alert to ALL devices in a specific org, I have to select a specific device, or is it all devices by default.
Also when choosing who to send reports/alerts to, it would make more sense to be able to choose an organisation/user, rather than have to manually type in the email address.

If that organisation's contact changes, then I have to remember to go and change every single report and alert to send to a different email address, becaus ethe email address is arbitrary and not linked to anything.
Also when I want to create a subscription, the only option is to "search reports", which requires me to know the name of all the default reports, which I obviously don't know.

I am also not seeing any way to rename an endpoint?
default names are usually not meaningful.
e.g. " DESKTOP-K11NPAK", I would have no idea who this belonged to.
So I would want to be able to rename or label this as "Karens Desktop", so I knows who's PC it is.

  • View 5 other comments
  • Author Tim Kracht
    ITGUYTK Feb 4, 2022 at 17:13 UTC

    They Do, I imagin Peter would respond here as well.

  • Author Peter Barnett
    Peter (Action1) Feb 8, 2022 at 18:07 UTC

    Hi guys!

    Action1 is still quite a new product and we appreciate real user feedback, like yours! It helps us to understand what is truly needed and prioritize our development efforts accordingly, without creating “bloatware” (which many existing RMMs turned into). Here is a system that we use to convert user feedback into a real product roadmap: https://feedback.action1.com/Opens a new window

    Some of the features you mentioned below are already in development. Such as the endpoint comment field (https://feedback.action1.com/35Opens a new window) – this one is expected to be released in the next couple of weeks. I will pass all of this feedback to our product management team to register as either “upvotes” or new feature suggestions. Thanks a lot for sharing this!

    ITGUYTK – thanks for helping Action1! Your efforts are highly appreciated by our team.”


Author Nick Cantara
Nick_Cantara
Sep 2, 2021 at 19:13 UTC | Action1

lock icon RMM Tool

How does Action1 differ from other RMM products such as NinjaRMM, Kaseya, Connectwise, etc?

  • Author Peter Barnett
    Peter (Action1) Sep 3, 2021 at 13:44 UTC
    Hi, Nick_Cantara​!
    First of all, I would like to thank you for mentioning our product.
    The most basic differences are:
    • Action1 is a cloud-based platform. Therefore, you do not need a dedicated server to install it.
    • Action1 has a user-friendly interface, easy to use, and does not require complex configuration.
    • Action1 is entirely free to use to manage up to 50 endpoints. 
    Feel free to ask questions about the functionality of our solution. I am always happy to help you.
Author Joseph Foran
Joey-D
Dec 4, 2019 at 18:14 UTC | Action1

lock icon A quick suggesion...

We just started taking Action1 for a real spin and so far so good - I like how it's evolved from the first time I looked at back in the beginning of the year. One of the features I like is that, unlike our RMM, Action1 lists the machines main IP address - for us this is important because we use an SD-WAN agent and most tools report back the SD-WAN IP and not the local IP (which we scope out to identify origin location so we can tell when a device is in-house or on the road). I would like to suggest that Action 1 list multiple IPs when they're found however, because now we have the opposite problem - determining when a device is connected to the SD-WAN!

Author Peter Barnett
Peter (Action1)
Dec 12, 2018 at 14:53 UTC | Action1

lock icon Third-party Deployment and Distribution Software

Hello everyone. I propose to discuss the pros and cons of various free software designed for deployment and distribution tools in this thread. 

And firstly I'd like to tell about our free tool Action1 that  can manage software deployment process from the Cloud, remotely install software over network and automate your entire software distribution system.

The main advantages of Action1:

  • Remotely install software over network. Deploy MSI software on multiple computers without using Group   Policy. 
  • Silently install EXE-packaged software from the Cloud on multiple remote computers without using Group Policy 
  • Remotely execute program on multiple endpoints. Similar to psexec remote command, but controlled from the Cloud. 
  • Remotely uninstall software on multiple computers at once from the Cloud 
  • View 11 other comments
  • Author N/ A
    Nick42 Dec 20, 2018 at 21:04 UTC

    10 Spiceheads simply stating "I use X" is a stronger indication that I should take notice of something, than any detailed post or repeated post/link by a GG who is (rightfully) biased towards their product. Just my view on that, and it matches my experience with many other Spiceheads.

  • Author Peter Barnett
    Peter (Action1) Sep 13, 2019 at 11:37 UTC


    InkMaster wrote:

    There are countless Spiceheads that use and swear by  PDQDeploy, myself included.

    Perhaps you should highlight what Action1 can do that PDQDeploy can't.

    PDQ provide many features for software deployment, but they are not cloud based. Therefore, the product must be run on your servers on the local network. Action1 does not require to maintain a dedicated server. Also, compared to on-premise (non-cloud) solution PDQ, cloud-based solution Action1 can manage laptops not connected to corporate local network all time. Well, the user interface of the PDQ seems a bit overloaded.

Author Peter Barnett
Peter (Action1)
Dec 10, 2018 at 12:34 UTC | Action1

lock icon Microsoft creates a lightweight OS to compete with Google Chrome


Technogiant is developing a new operating system that can run on low-cost gadgets
Microsoft is working on a new version of the Windows operating system with limited functionality, according to howtogeekOpens a new window.

As noted in the publication, thanks to these restrictions, the new OS will be able to work even on low-cost hardware.

According to insider information, the technology giant plans to create a new version of the operating system, which will counter the growing competition from Google Chrome OS. The Lite version will be the initial solution for the Core operating system, which can replace Windows 10.


At the same time, for Core there is another approach to the structure of the OS. It will be a modular system that will allow Microsoft to develop a single block of software, to which it will then be possible to add individual elements and functions in accordance with the needs of the user.

Thus, one operating system can be used for various gadgets - from entry-level smartphones to high-performance workstations used to create multimedia content.


Lite OS will be able to run only universal applications Universal Windows Program and progressive web applications. Applications that take up a lot of resources, like Photoshop, are unlikely to be supported. This approach resembles the Chrome system of applications and extensions.

Now, many users are quite comfortable working with the operating system created around the browser and using various online services.

Author Peter Barnett
Peter (Action1)
Nov 6, 2018 at 01:52 UTC | Action1

lock icon Action1 Released the Research About Top 7 Cybersecurity Challenges in 2018

Action1 Released the Research About Top 7 Cybersecurity Challenges in 2018.

Lack of employee cybersecurity education, continued evolution of ransomware,
patching and unmanaged devices are among the top challenges.

The key highlights:

- The most common challenges are lack of employee cybersecurity education (81%), ransomware (75%), patching (67%).
- Ransomware protection is the top priority for among the other challenges.
- Protection of unmanaged devices is #4 in the list (62%), however is only 5% of respondents indicated this as their #1 priority.

https://www.action1.com/Action1-Research-Top-7-Cybersecurity-Challenges-in-2018.htmlOpens a new window

Action1 in Spiceworks

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  • Peter (Action1)
    VP of Product Strategy
    Dec 5, 2022 at 20:29 UTC
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