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Author Vasilije Ivanovic
Vahasa
Jan 6, 2022 at 11:36 UTC | Logitech Video Collaboration

Can Logitech Rally display hub and table hub be connected via network switch?

Hello,

Is it possible to connect Logitech Rally display hub and table hub via network switch, instead of the included CAT6a cable? I ask since in our room we already have CAT6A sockets in the floor and on the wall, but the wires lead to the network switch in the network room.

Thank you!

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  • Author R G
    spicehead-8tged May 12, 2022 at 15:55 UTC

    Hi Vahasa,  

    I did not see any follow-up update on your cable connection. Can you please confirm if your setup worked for you? Did you just loop the two data drops in your network room with a patch cable or to a network switch\hub? I might have a distance issue for my island-type data feed to the conference desk and then back to the TV wall. Both jacks terminate in the network room similar to your scenario.

    Thank you, 

  • Author Vasilije Ivanovic
    Vahasa May 25, 2022 at 17:15 UTC
    Hi,
    Finally, display hub and table hub were connected passively.
    New CAT6 cable was installed between the floor socket and the wall socket. CAT6 patch cables are used to connect the hubs to the sockets. So, the connection is passive, but is made from 3 parts: one infrastructure cable and two patch cables.
    Looping in the network room was not done, since the total cable length (two-way) would be more than 50m. 
    Thank you all for your inputs!
    @spicehead-8tged: I hope this experience helps.
Author first last
networkman2021
Jun 8, 2021 at 14:44 UTC | Logitech Video Collaboration

lock icon Black screen in Zoom meeting on Logitech Roommate

Since this morning on 3  Logitech Roommate devices when we join a ZOOM call the screen is black.

Others can see the Logitech Roommate camera at the other end and its fine on any other person connected to the call in zoom. The connecting to zoom appears on the TV but then disappears to a black screen. Switching to the desk screen is black screen also.

It all works fine on Teams and both have worked fine for weeks now. Something must have changed or updated over the weekend.

Anyone else see this issue ?

https://www.logitech.com/en-roeu/products/video-conferencing/room-solutions/roommate.950-000084.htmlOpens a new window

Author John Beard
BakingGeek
Sep 23, 2020 at 14:37 UTC | Logitech Video Collaboration

lock icon Will the Logitech Room use external microphones using a USB audio interface

Good morning you awesome Spiceheads. I have been tasked with setting up our corporate board room with a Zoom video solution. The Logitech Large Room Solution for Zoom looks like a great fit, but the C-Suite has requested individual microphones. Can I use a USB audio interface to incorporate the microphones into the system? 

Author Benjamin Setliff
BenSetliff
Jun 18, 2020 at 19:06 UTC | Logitech Video Collaboration

lock icon Misspelled a word in the installation of Logitech Options

As a member of the Spiceworks Bureau of Grammar and Punctuation, I feel compelled to tell you.
Author Brian Jamrok
Brian4562
Apr 20, 2020 at 15:01 UTC | Logitech Video Collaboration

lock icon Rally Plus Conferencing wiring

I'm trying to spec a system for my training/meeting room.  I'm pretty much settled on the rally plus conferencing system, but the wiring diagram and explanations available online are lacking.  I have the following questions:

1) I see 3 RJ-45 jacks (1 on the table hub, and 2 on the display hub)  My understanding is that the display hub and table hub are connected using an RJ-45.  Is that correct?

2) If above is true, what is the 3rd RJ-45 used for?  If it is connection to the LAN, what function does it provide?  Can the system be used independently of a PC then?  or does the connection perhaps replace a different connection?

3) Is there a stereo audio output if I want to tie the audio out to an existing speaker system?  

4) Are the speakers connected via standard XLR connectors?  (in case I want to buy extensions)

5) is the USB-C cable from the camera to the display hub?  is it usb-c to usb-c?  can I use a cable longer than 6 ft?

6) is the USB3.1 A to B cable from the display hub to the PC?  again, can I use a longer cable?

Thanks,

Brian Jamrok

  • Author Brian Schaefer
    brianschaefer Apr 20, 2020 at 15:30 UTC

    1) I see 3 RJ-45 jacks (1 on the table hub, and 2 on the display hub) My understanding is that the display hub and table hub are connected using an RJ-45. Is that correct?

    The Table and Display hub connect to each other via Cat6A cable that comes with the package.

    2) If above is true, what is the 3rd RJ-45 used for? If it is connection to the LAN, what function does it provide? Can the system be used independently of a PC then? or does the connection perhaps replace a different connection?

    The other RJ-45 port is used to remote manage the Rally using the Sync application but I don't believe you can use it as a stand-alone appliance with it.

    3) Is there a stereo audio output if I want to tie the audio out to an existing speaker system?

    I don't recall any additional audio outputs on either the the Table or Display hubs. The speakers might have them but being stuck at home, I won't be able to 100% confirm.

    4) Are the speakers connected via standard XLR connectors? (in case I want to buy extensions)

    The connectors are mini-XLR

    5) is the USB-C cable from the camera to the display hub? is it usb-c to usb-c? can I use a cable longer than 6 ft?

    It is but Logitech has a specific cable extender made the Rally, so I don't know if a third-party cable would work.

    6) is the USB3.1 A to B cable from the display hub to the PC? again, can I use a longer cable?

    Both hubs, but I wouldn't recommend going longer than 10 feet without looking at some type of "active" extenders. Your best bet, is to have your local workstation close to the table hub.


  • Author David Wiese
    David Wiese Apr 20, 2020 at 15:31 UTC

    Brian4562 wrote:

    I'm trying to spec a system for my training/meeting room.  I'm pretty much settled on the rally plus conferencing system, but the wiring diagram and explanations available online are lacking.  I have the following questions:

    1) I see 3 RJ-45 jacks (1 on the table hub, and 2 on the display hub)  My understanding is that the display hub and table hub are connected using an RJ-45.  Is that correct?

    2) If above is true, what is the 3rd RJ-45 used for?  If it is connection to the LAN, what function does it provide?  Can the system be used independently of a PC then?  or does the connection perhaps replace a different connection?

    3) Is there a stereo audio output if I want to tie the audio out to an existing speaker system?  

    4) Are the speakers connected via standard XLR connectors?  (in case I want to buy extensions)

    5) is the USB-C cable from the camera to the display hub?  is it usb-c to usb-c?  can I use a cable longer than 6 ft?

    6) is the USB3.1 A to B cable from the display hub to the PC?  again, can I use a longer cable?

    Thanks,

    Brian Jamrok

    1. Yes, they are connected via shielded Rj45s

    2. 2 are the interconnects between the hubs and base station, the other is an ethernet to your network

    3. not sure as I am at home and can't look at mine in the office

    4. They look like mini xlr, not sure on extending, but you could try

    5. Yes it is C to C, the the longest the come is 10 feet. 

    6. That is a braided 20 foot USB A to C cable. I had no need to extend it so I am not sure.  

Author Malith Neranjan
Malith Neranjan
Feb 17, 2020 at 07:09 UTC | Logitech Video Collaboration

lock icon Logitech GROUP Video not working

I have a Logitech  GROUP (Video conferencing for mid to large-sized meeting rooms) But they connect pc not working.

  • Author Brian Schaefer
    brianschaefer Feb 17, 2020 at 13:32 UTC

    Could you be a bit more specific on what is not working? Does the local workstation show any indication you are plugging in the systems?

Author Efe Egilmez
delicious
Aug 14, 2019 at 12:21 UTC | Logitech Video Collaboration

lock icon Logitech Rally

Is the Logitech Rally configurable ? (I am trying to work out the noise supression ability as I hear alot of background noise when someone speaks).

Author Erin for Logitech
Erin for Logitech
Jun 27, 2019 at 14:55 UTC | Logitech Video Collaboration

lock icon What’s one way to help increase your company's bottom line?

A more engaged workforce using video collaboration tools. See how our solutions help you engage from anywhere!

Click hereOpens a new window to read on!

Author Erin for Logitech
Erin for Logitech
Jun 26, 2019 at 21:30 UTC | Logitech Video Collaboration

lock icon Why Corporate Live Streaming May Be the Most Effective Form of Company Messaging


Warren Buffett has been doing it for years now and most people in the business world would agree that if it’s good enough for him, it’s certainly worth trying. It’s corporate live streaming, and it is one of the best ways to bring your message to the wider world.

Using the same technology that powers your video conferences, you can live stream your presentation to reach an almost limitless mass audience. Alternatively, you can use the digital lectern to address your own internal audience, giving company-wide messaging a more dynamic and immediate element than a written memo or static corporate video.

Corporate live streaming is a 21st-century way to create and disseminate corporate culture and entrepreneurial vision. It may be just the emotive spark your corporate messaging has been lacking.

To read on, check out the rest of the blog post hereOpens a new window!

Author Erin for Logitech
Erin for Logitech
Jun 19, 2019 at 16:26 UTC | Logitech Video Collaboration

lock icon Always-On Video Conferencing May Be Best for Socializing, Not Working


Finding a way to promote team culture among remotely located professionals has become the “build a better mousetrap” challenge of the digital age. As modern workplaces become more mobile and video conferencing encourages face-to-face communication between previously isolated workers and offices, there has been a quest to find a technological solution to remote team building.

One of the latest offerings is an always-on video conferencing window that attempts to dissolve the distance between remotely located offices. It acts as a live video portal from one workplace to the next and comes complete with a “knock knock” feature that allows teammates to get each other’s attention by simply tapping on a digital screen.

It sounds like a novel approach to online socializing–if it’s kept at an opt-in distance from workspaces.

Check out the rest of the blog post hereOpens a new window!

Author Erin for Logitech
Erin for Logitech
Jun 18, 2019 at 17:22 UTC | Logitech Video Collaboration

lock icon Better Video Collaboration!


Looking for a better group collaboration experience? When considering a video conferencing system for huddle rooms and other small meeting rooms, make sure your conferencing solution meets these requirements:
  • Connects a virtual workforce, so remote participants can join from home offices, hotel rooms, and open or public areas
  • Easy to use, requiring only minimal IT support
  • Works with existing infrastructure, so you can avoid expensive upgrades
  • Allows anyone in the meeting to present wirelessly
  • Integrates with your primary video conferencing app

To read on, check out the Logitech Infographic hereOpens a new window!

Author Erin for Logitech
Erin for Logitech
Jun 13, 2019 at 20:55 UTC | Logitech Video Collaboration

lock icon Logitech Sync: Modern Meeting Room Device Management

Today’s workforce is increasingly powered by video conferencing. As companies make the switch to more video enabled rooms, IT teams require scalable solutions.

Logitech Sync is a free, cloud-based platform that helps monitor and manage your Logitech video conferencing devices at scale. A real-time dashboard highlights issues that need your attention and offers in-depth diagnostic info, so you can resolve problems before they impact a meeting. With remote management capabilities, Sync makes it easy for IT to deploy product upgrades and bug fixes across thousands of devices anytime, anywhere.

Find out how Logitech is simplifying meeting room solutions at scale. With advanced monitoring, superior management capabilities, and a foundation designed for extracting rich data about meeting room utilization and device usage, Logitech Sync makes device management easy no matter how big you grow.

To learn more, visit: www.logitech.com/syncOpens a new window  

https://www.youtube.com/watch?v=Q4e6PTBtnbI&enablejsapi=1Opens a new window

Author Erin for Logitech
Erin for Logitech
Jun 11, 2019 at 16:19 UTC | Logitech Video Collaboration

lock icon Logitech Sync: Scale Made Simple

People love Logitech Video Collaboration solutions for their thoughtful design and outstanding value – both of which have made it possible for IT teams to video-enable their meeting rooms at scale. And as organizations begin to scale, they also need the ability to manage hundreds, or even thousands, of meeting rooms.

Today, we’re delighted to introduce Logitech Sync. Sync is a modern, cloud-based platform that helps to monitor and manage a company’s Logitech video conferencing devices, and in the future, will provide insights about each meeting room.

Sync simplifies supporting rooms at scale with an intuitive interface that’s powered by a cloud-based architecture for streamlined site and room onboarding. It allows our customers to easily monitor room health and keep devices up to date.

Sync offers:

  • Monitoring. A real-time dashboard that highlights rooms with issues so IT managers can dig into the details. That means fewer surprises and urgent requests for help.
  • Management. Remote management so customers can easily deploy upgrades and bug fixes across all of their meeting rooms from just about anywhere in the world.
  • Insights (coming in 2020). Coming next year, Sync will also measure how rooms are used, giving our customers the insights needed to optimize their meeting rooms.
And it gets better… Logitech Sync’s core monitoring and management capabilities are free! Sync monitoring and management capabilities are now available through a private beta and will be offered at no additional cost. Customers interested in applying for the private beta are encouraged to complete this form for consideration in the program.

To read on, check out the Logitech blog hereOpens a new window!

Author Erin for Logitech
Erin for Logitech
May 31, 2019 at 17:56 UTC | Logitech Video Collaboration

lock icon Video Conferencing from Your Laptop Is a Better Mobile Experience


Smartphones are life-changing devices that have revolutionized the way we communicate while on the move. When it’s time for business, however, you have to put down your mobile and get out your laptop.

Video conferencing from your laptop is an office-away-from-the-office experience. With the right webcam and internet connection, you can complete any business-related task without compromising on presentation, clarity, or tools.

You know that cliched image of telecommuting professionals typing away and taking meetings poolside (scroll back up for an example)? There’s a reason they’re working from a laptop and not a smartphone. Your smartphone is for checking the weather and your Twitter mentions. Video conferencing from your laptop is the best mobile experience. In this post, we’ll talk about how to make sure that video conferencing from your laptop provides the best possible experience for you and the others in your meeting.

To read on, check out the VCDaily blog hereOpens a new window!

Author Erin for Logitech
Erin for Logitech
May 28, 2019 at 17:30 UTC | Logitech Video Collaboration

lock icon Microsoft Tried to Buy Zoom–What Does It Mean That They Didn’t?


It could be seen as a victory for the little guy, or as the birth of another big guy.

Video conferencing vendor Zoom recently shed the potential of its private “tech unicorn” status and embraced the reality of life as a public company. And it did so in spectacular style. Valued at around $1 billion less than two years ago, the brainchild of WebEx creator Eric Yuan ended its first day of public trading with a market valuation of around $16 billion.

To reach that colossal payday, Yuan and his leadership team had to resist the temptation that many startups give in to and rebuff an offer of instant millions from Microsoft. That’s because, reportedly, Microsoft tried to buy Zoom several times before it went public, most recently earlier this year.

That it didn’t succeed–Yuan had previously sold WebEx to Cisco–is a testament to the faith the Zoom team has both in their product and in the potential of the video conferencing market at large.

Zoom’s path from startup to a successful public listing without giving in to the overtures of Microsoft is an example other small video vendors may follow. And it is one that will benefit the ever-growing numbers of video conferencing consumers.

There’s a new big guy in video conferencing.

To read on, check out the rest of the post hereOpens a new window!

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Logitech Video Collaboration in Spiceworks

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  • Kyle for Logitech
    Partner
    Jul 18, 2019 at 19:49 UTC
  • Jennifer (Logitech)
    Head of Digital Marketing - Video Collaboration
    Oct 3, 2019 at 21:49 UTC
  • About Logitech Video Collaboration

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